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I love using this app because it's beginner friendly and very useful tool for print-on-demand business.
Hi rightonmymind,
Our aim is to make the app super easy to use, no matter your level of experience within the Print-on-Demand industry, so it is great to receive the feedback. Thank you!
So far we have been using this app for our hoodies and we have had nothing but good experiences. Samples took a little long to get to us but when customers place orders they receive them in just a few days. Thank you!
Great app! Very easy to use, with a ton of awesome products to choose from!! Best print on demand prices by far, I can't wait to present my shirts to the world!
Produktkatalog und Funktionsumfang ist an sich gut und ausreichend. Support antwortet zügig bei Fragen oder Problemen. Produktions- und Versandzeiten sind sehr gut. Ein absolutes "No Go" ist jedoch, dass die Firma Spreadshirt auf dem Versandetikett als Rücksendeadresse auftaucht. Ein Whitelabeling Versand ist in Deutschland auch nach Monaten immer noch nicht möglich - warum auch immer?! Es wirkt für den Kunden sowie für den Shopbetreiber wirklich sehr unseriös, wenn hier die Daten von Spreadshirt auftauchen. Sobald ein Whitelabeling Versand möglich ist, gebe ich auch 5 Sterne, da diese Funktion Super wichtig ist!
Hallo ChroonZ,
danke für dein Feedback. Auf dem Etikett sollte eigentlich nicht "Spreadshirt" auftauchen. Wenn dem so ist, dass handelt es sich um einen Bug dem wir nachgehen werden.
Eine individuelle Rücksendeadresse ist allerdings nicht möglich in DE.
Unser Versandteam hat lange mit DHL und anderen Anbietern gesprochen. Aktueller Stand ist, dass für ~ 15,-€ Zusatzkosten (pro Sending) eine individuelle Adresse angegeben werden kann.
Viele Grüße
SPOD
The app is very user friendly, and there is a large selection of items to print on demand. We were a little disappointed with the print quality of one shirt's logo, but have decided to try that logo in embroidery instead.
Hi AFRO LOVE LLC,
Thank you for reviewing our app, we're happy that you find it user-friendly, but sorry to hear that the print quality does not match your expectations. Could you perhaps send us a picture of the print as well as the order number to support@spod.com? Then we can try and find out what went wrong and maybe find a solution. Thank you!
This app is just so easy to use absolutely love it. Watch the tutorial and then start creating you designs. Easy!
I want to start off by saying I love this company, the products the quality the customer service, and all are top tier. But my biggest gripe is the shipping, i understand that the price of shipping depends on (Shipping price is based solely upon order value ). Is there a way that I could work around this? I find it unfair for customers to pay 100 dollars for two items, for example, 2 hoodies valued at 50 dollars, then to have to pay taxes as well as 17 dollars for shipping. Why is the shipping so high ?? if an item is valued at 100.01 dollars then having to pay 28.75 for shipping is absurd.
The app is great for setting up products. The production and shipping is great. I created and ordered several sample t-shirts. They looked okay-the colors weren't great if you are printing color there are better vendors. What was terrible is after washing several of the shirts 3 times, the design could easily be pealed off. If your looking to have long term customers, I wouldn't send them a shirt from this place.
Hello Midwest Quest,
Thank you for leaving your honest review, we're sorry to read that you had problems with the print. These things shouldn't happen but if they do, please make sure to inform the customer service at support@spod.com, so we can refund the order and take the problem to the production sites to ultimately improve our services. Thank you!
Ita a great app, youd get 5 stars and be my "goto" app if you printed png on the sleeves? Thats all!
Hello MY TEE USA,
Thank you for your review! PNG on sleeves is indeed tricky, since our printers cannot do DTG - which is the only available printing technique for pixel graphic print - on sleeves yet. We hope to be able to offer this in the future, though.
EXTREMELY disappointed. I had high hopes because they claimed to have fast turn around times however the quality of the printing is extremely poor. The blacks are washed out and gray making the image look terrible. If you msg me I can show you the examples my client received. I contacted spod asking for it to be corrected and no response. (updated: I did get a response, and SPOD said this is normal for them.)
I sent through a huge sample order, and spod listed it all as shipped. It arrived with just ONE t-shirt inside. No other tracking on the rest of the order and no response from spod when asking where the rest of the order is. (update, SPOD did finally respond, weeks later, claiming the delay was because they were out of a product and it had to be sent to another facility to fulfill. And it still wasn't actually in production. So I had to cancel that order).
Not good. And now the order is listed as “fulfilled” even though I got ONE t-shirt.
Another customer's order was delayed because they were missing an item for that order, because again, like others have said, SPOD failed to update their inventory, allowing me to send through an order that couldn't be fulfilled.
Not a single order has been fulfilled and sent out within the 48 hrs they claim they can do.
Hi Apple Blossom Kennels & Country Clips Pet Grooming & Designs by Jessica,
We apologize that you have not experience the normal service that SPOD offers. Our Customer Service team is experiencing a small delay in getting back to people this week due to the National Holiday. We have reached out to you to try and get these issues solved immediately.