Spreadconnect

I wish you sold more American Apparel and had more options to write on the sleeves or wrap text. Have to supplement because you do not have that.
Please specify shipping and production times to Canada.

I've been using SPOD since the end of May 2020. May 28th to be exact. Their quality is great, but the "48 Hour" fulfillment seems to be false at this point, as I have had several orders so far and 2 of the orders are going on a week. Sitting in "waiting for production" queue. They have an option to message customer service on each order, and it has been 2-3 days between messages with no response from SPOD. I get that there are delays due to COVID. I just need some type of response.

I have ordered several samples from SPOD and they are not consistent. The prints are not satisfactory to sell. Some items appear as though they are being cheap with their ink. They look as though they have already been washed and dried. I received items where the ink ran to other colors. I even received a shirt that was dirty around the collar. This is disheartening because I love the quality of their shirts and hoodies. However the print quality is not acceptable to sell to consumers.

Amazing low prices, that was the reason I switched to SPOD but wasn't impressed as SPOD has REALLYYYY slow shipping. Printing quality isn't great either, I ordered a sample and the colour was faded, dark on one side and faded on the other.

I played around with a few different pod apps but this one was the best. easy to navigate and has great features so you can track everything.

I like this app very much the prices are fair. There is a nice amount or free designs to choose from. I didn't give you a 5 because:
Not many children items.
No adult bottoms.
Can not change shipping label i would like to put on my logo on the packing and shipping slip.
But I like the app i ordered samples and i love them they do have a glue-like smell to them but nothing to make me die. i figure it to protect the print.

Don't use this app. At least not until they fix a major issue with it. When creating a product and pushing the product to your store the app uses massive image files of the .webp type. When I say massive I mean MASSIVE. On the order of 12 to 15mb per image. That's PER IMAGE so if you have men's collection for example and you have more than just a few items your PAGE LOAD SPEEDS are REDUCED TO A CRAWL. Pages were taking 10-15 seconds to load. You could use an image minimizer app but of course that costs money and doesn't overcome the second problem which lies with Spreadshirt's shipping. The shipping costs are based on the total cost of the order and those COSTS ARE HIGH. You can be sure that when a customer reaches checkout and sees they're getting tagged with $25 in shipping for an order over $100 they will frequently abandon their carts. $25 equates to another product purchase on another site and you can't subject customers to these expenses in the age of free shipping from the likes of Amazon. It's unfortunate because I like the app itself aside from the image file size issues and they have an excellent product line and color options. Get the two items I listed changed or at least improved and I'll come back.

Print quality is trash. I ordered a shirt with a PINK graphic and received a shirt with a faded white graphic instead.

Edit: I've already contacted support with pictures and have yet to receive a response.

It’s such a shame that this app is so terrible, because their prices are great. Every time I try to contact customer service either they dont reply or when they do, they reply with nonsense that has nothing to do with my issue. 24-48 hrs production time? I placed an order 7 days ago and another 3 days ago and NOTHING. I wouldnt trust them with my businesse’s reputation.

When I started with Print on Demand I was using Printful for my Shopify store, however, I quickly realized that their prices were not competitive.
I switched to SPOD (Shopify print on demand) the prices were much better, however
after uploading 40 items I then tried to push them to Etsy. The SPOD images do not sync with Etsy and if you try to pin to pinterest the images are too small (Pinterest actually banned me because of this)
also the quantities do not sync with Etsy either. I would have to go thru the process of doing all new mockups and changing the inventory count which is lot of time wasted. I now use Printify which syncs to Etsy easily. Hope this helps anyone who is looking into a Print on demand business.