評價 (727)
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Easier and more affordable than other POD stores. Customizer is the best you will find on Shopify. Love their eco-friendly collections.
Hi UniquiTee,
Thanks for leaving feedback, we hope to expand our eco-friendly collection in the future, so stay tuned.
Super easy to use! look forward to a great future with SPOD, can't wait to try my own designs as well. Seems to have a quick turnaround as well.
Hello Deja Voo Beauty,
Thank you for your kind feedback, we're very much looking forward to supporting you and your business!
Our turn-around times have changed a bit due to the current situation: ca. 50% of all orders are produced within 4 business days, ca. 90% in 6 business days. We hope that we can get back to our normal turnaround of 48 hours soon, and will update this FAQ articles with any news on the matter: https://faq.spod.com/hc/en-us/articles/360012726799
Seamless integration with Shopify, love all the product library and features. Super dynamic. Looking forward to scale my online store with Spod!
Thank You BerneRus for your review! We are ecstatic to hear that your integration of the SPOD app was seamless. We are happy that you like our line of assortment and features. We look forward to helping you scale your online store as well. SPOD is here if you need any additional help along your SPOD journey. Wishing you the best of luck and welcome to the SPOD Family!
I really liked this app. Provides a good range of products. I've ordered a couple of samples for myself and the products were really nice.
Thank You for your review GrahamStore76. We are ecstatic to hear that you like the SPOD App and the assortment of products that we provide. Sample Orders are a great way to gain insight on our product and print quality. We are here to help if you need any assistance during any period of your SPOD journey. We sincerely appreciate your business and welcome you to the SPOD Family!
The app is just helpful! I can easily go through the whole process to make hoodies. I've started my store now!
Hello Jensen, Thank You for your review. We are ecstatic that you find the SPOD App helpful! We are happy to hear that the process in creating Hoodies has been easy for you. We are here if you need help with anything along your SPOD journey. Wishing you much success and welcome to the SPOD Family.
so easy to use and link products to shopify and the prices are great! I was able to put together a whole product line in one day. I was even able ton upload my logo easily
Hi Michelle Santiago,
Thanks for giving your opinion on the app, that is great you were able to create so many products so quickly. We are looking forward to partnering with your business!
The Best App Ever, Navigating through is simple and classic,the best in the market at the moment and great art for designing.
Normally, I have no issues with my SPOD store, but today was different. I could not access anything on my store at all from Shopify. I called and the person who took my call assured me that the "technical" issue will be addressed and fixed shortly. It is now 11:16 pm EST and there has been no change and no follow-up. I am disappointed at this point. I don't know if my customers can place orders. ...very disappointed.
Hi S&S Empowerment Apparel ,
Thank you for your feedback. My sincere apologies for the technical issue we faced on the 28th of December. We worked as hard as we could to fix it as quickly as possible. It was resolved shortly after you posted your review. I hope everything is running smoothly again for you.
If it isn't, please don't hesitate to contact us again so we can work with you into finding a solution.
Sincerely,
Your SPOD Team
I like the fact that we have a gallery logo and designs for people like me who are not designers , its easy to use thanks
Hello Pets in Wonderland,
Thank you for submitting the great feedback, it's always good to hear what functionalities work for our merchants. We look forward to supporting you and your business.
2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.
They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD.
Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality.
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Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.
Hi Spooky Cat Press,
Thank you for your review.
I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to make sure we can answer every email as quickly as we can, but we are aware that there is still a lot of place for improvement.
When it comes to the print quality, there shouldn't be any major differences between each print, so when it is the case, we will always be able to find a solution for you. It is currently not possible for us to send a replacement (but we want to add this feature) but we can offer you a refund so you can place the order again.
Thank you for your understanding.
Sincerely
SPOD Team