評價 (727)

整體評分
4.1
各級評分數量
  • 72% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 4% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
編輯時間:2021年11月5日

Customer Service is great! Print quality is not!
I was very excited that the SPOD app provided a more rounded customise option for my customers, without having to spend even more money on an app add-on. I was also impressed by the reviews in general. So I linked it to my store and spent the next THREE WEEKS developing and syncing products.
It was not until I ordered my first sample product (delivery time was fine) that I realised the print quality was totally unacceptable. I had used a simple graphic design on a women's premium long sleeved t-shirt. But the colours bled into one another and the smaller details were completely unrecognisable. Dreadful quality!
Perhaps my quality expectations are greater than other people. Although I doubt it. However, if I had just listened to the small percentage of reviewers who highlighted an issue with quality, I would have saved myself a wasted three weeks of work!
Yes, it may have been a dodgy print, but how many of my customers would also receive a similar quality? I couldn't risk the reputational damage to our young company.
My advice? Try it, but order yourself at least one decent sample STRAIGHT AWAY. Then you will know if the print quality is up to your personal standards, before potentially wasting so much time creating products that are simply not up to scratch. So disappointing.
SINCE THIS REVIEW, SPOD customer services have reached out to me. They are extremely friendly, approachable and helpful. There is much I like about SPOD in general, but for now I will continue to avoid it until I can be more sure about the quality consistency issues.

Needs Mutts
英國
使用應用程式 18天
SPOD - Spreadshirt Print On Demand 已回覆 2021年11月3日

Hi Needs Mutts,

Thank you for taking the time to review our App.

I'm sorry you received a low-quality print. To what you are describing, it sounds like you received a print mistake. Have you already contacted our Customer Support? If you send them a picture of your product, they will be able to refund the faulty item.

This is not something that happens often, but I'm sorry that it had to happen for your first product. I understand that it is frustrating for you, after 3 weeks of work.

I will personally contact you to fix this issue together.

Sincerelly,

Your SPOD Team.

2020年12月22日

I love this! Thanks for helping me develop my new brand. I find this easy and convenient and I am ready to make sales!

ARREST THESE COPS
美國
使用應用程式 大約18小時
2020年2月28日

Easy to use, prices could be a little less expensive to increase margins, great app and would definitely recommend.

ThriftShop
加拿大
使用應用程式 大約18小時
SPOD - Spreadshirt Print On Demand 已回覆 2020年3月4日

Hi ThriftShop,

We try to offer the lowest prices possible to leave you as much profit to support the growth of your business. Thanks for recommending us!

2020年8月17日

Great app, really easy to use, great products, great shipping times, great prices. Looking forward to making lots of
fantastic designs for my customers

Living Stone Gifts
美國
使用應用程式 大約16小時
SPOD - Spreadshirt Print On Demand 已回覆 2020年8月20日

And we are looking forward to send lots of fantastic products to your customers!
Thank you for the review and the kind words.

Cheers
Robert

2021年7月20日

I've never faced worse customer support. They don't even seem to know how their app should work. They just keep sending links to Shopify support that does not really answer the question I've asked. I tried for two weeks to solve the problem with shipping methods, now I'm done with this app. If you have any other options, I really would recommend to go with those.

vaippaneuvos.fi
芬蘭
使用應用程式 9天
SPOD - Spreadshirt Print On Demand 已回覆 2021年7月22日

Hi vaippaneuvos.fi,

Thank you for your feedback. I'm sorry you are having some issues with our customer service. Unfortunately, shipping profiles is something you have to adjust in your Shopify profile. We offer prices for you, but we referred you to the Shopify help page because this is where you will find the most information about how to set up your shipping rates.

Again, I'm sorry you had a bad experience with us.

Thank you for your understanding.

Sincerely
SPOD Team

2020年12月7日

First impression,.. very easy to use, and so many variety of goods to choose from. The key one for me was how cost effective this is compared to Printful, whom I have been with about year. This is a game changer for me, so pending on how my samples turn out, I may be switching PODs. 5th Star is when I get my sample and it meets the print quality requirements ;)

Valutribe
英國
使用應用程式 12天
SPOD - Spreadshirt Print On Demand 已回覆 2020年12月22日

Hello Valutribe,

Thank you so much for taking the time to review our app. We hope that we will be able to meet your expectations and look forward to supporting you and your growing business.

2020年2月13日

terribly slow shipping!
The support told me that orders from America to Germany take about 10 days.
Customer has been waiting for his package for 20 days!
Can't recommend SPOD, even shipping from China to Germany is faster!

myshirty.de
德國
使用應用程式 9天
SPOD - Spreadshirt Print On Demand 已回覆 2020年2月13日

Hi Myshirt.de,

Thank you for your review. We are sorry that you experience such long shipping times. Unfortunately we can't control FedEx or the customs process.
But just to get the timing in order:
* The order was placed on Jan 24th
* The order was paid by you on Jan 28th.
* After that we produced and shipped the order on Jan 29th (in under 24 hours)!

So, the order is on caught with the shipping provider for unfortunate 9 working days but not for 20!

Kind regards
Robert from SPOD

2019年12月23日

Fast shipping but colors look faded and quality of shirt seem cheap....also dislike strong vinegar chemical smell on all my samples.

Beyond Average Training Apparel
美國
使用應用程式 13天
2021年2月25日

I tried out SPOD for on demand printing for mugs. While the sample colors and logo were perfect, the mug had black ink printed on that was not a part of the design. I am not sure how this passed quality check, as the black marks definitely stand out. Very disappointed in the mug I recieved.

Barnyard Mugs
美國
使用應用程式 7天
SPOD - Spreadshirt Print On Demand 已回覆 2021年3月10日

Hi, Barnyard Mugs,

Sorry that you received a product that was not printed correctly. Please contact our customer service (support@spod.com) and send them a picture of the mug, so we can offer you a refund.

Thank you very much for your understanding.

2021年2月24日

Perfect for a beginner lots of combination thousands of possibilities to create a perfect design i like it.

Levinge.shop
加拿大
使用應用程式 大約11小時