評論 (140)

整體評分
3.8
各級評分數量
  • 60% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 6% 的評分為 3 顆星
  • 6% 的評分為 2 顆星
  • 19% 的評分為 1 顆星
2021年5月21日

I’ve been using SPODs app for my store and have had great experiences. I like their selection of products, fast turnaround time and great customer support. All of my apparel washes well and has not distorted or lost form. They have been very good to deal with when there’s been an issue. They are always actively improving the design interface to make the user experience better and I’ve seen huge strides in recent months. The flex print option is awesome and worth the small upgrade for even better quality print. Make sure you join the SPOD Facebook group for additional support as the admin is very quick to respond and get involved with troubleshooting. Let’s be clear, NO POD is perfect but this one tries and understands the needs of us as store owners. Looking forward to future improvements and upgrades from SPOD.

Painted Love Apparel
美國
使用應用程式 6個月
編輯時間:2023年1月31日

2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.

They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD.

Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality.
______________________________________________________________________________

Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.

Spooky Cat Press
美國
使用應用程式 2年多
Spreadshirt Print On Demand 已回覆 2021年6月8日

Hi Spooky Cat Press,

Thank you for your review.

I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to make sure we can answer every email as quickly as we can, but we are aware that there is still a lot of place for improvement.

When it comes to the print quality, there shouldn't be any major differences between each print, so when it is the case, we will always be able to find a solution for you. It is currently not possible for us to send a replacement (but we want to add this feature) but we can offer you a refund so you can place the order again.

Thank you for your understanding.

Sincerely
SPOD Team

2019年9月21日

I always order samples of the products I wish to add to my store when trying out a new POD company to determine the quality of the merch. I order a v-neck tee, a wide neck sweatshirt and the sweatshirt dress. The quality of the tee and print on the tee was perfectly fine. I spotted right away that the print on the sweatshirt (white sweatshirt, pink and black lettering) had small white spots and it did not print as brightly as i would've liked. The quality of the sweatshirt is great though. The sweatshirt dress is another story. The measurements are very far off from what's advertised so I'm in the process of obtaining clarity and possibly another sample because of this. The length alone was about 3 inches shorter (lying flat) than what the site states, so please be mindful if you plan to add this to your store, or please purchase a sample first. I'm thinking I may have gotten a sweatshirt and not the dress?? Shipping times were reasonable so no issue there, I just wish that they packaged their items in individual wrapping as opposed to just loosely placing items in the poly mailer. I shop online very often and have NEVER received anything like this. I wish SPOD would really consider changing this practice as that's extremely tacky to me, but that's just my opinion and preference.

One Feisty Peach
美國
使用應用程式 4個月
Spreadshirt Print On Demand 已回覆 2019年9月23日

Hi there,

Thank you for your review. Could you please send us an e-mail to support@spod.com with your order id so that we can process a refund and also look into the problem.

Kind regards
Robert

編輯時間:2019年5月31日

Perfect and ships out fast, unlike printful, SPOD ships out in like two days... my customers love it.

Addictive Kaos
美國
使用應用程式 5個月
2019年8月17日

Great app. everyone who want to offer customers the ability to design their own products, this is a must have app. Good for gifts section.

JewelClues
美國
使用應用程式 4個月
2020年8月17日

Great app, really easy to use, great products, great shipping times, great prices. Looking forward to making lots of
fantastic designs for my customers

Living Stone Gifts
美國
使用應用程式 39分鐘
Spreadshirt Print On Demand 已回覆 2020年8月20日

And we are looking forward to send lots of fantastic products to your customers!
Thank you for the review and the kind words.

Cheers
Robert

2019年7月2日

Great setup! Excited to expand more with this service. It would be nice if the pricing was more affordable, but other than that really liking the integration with shopify.

FÜM
美國
使用應用程式 2個月
2019年4月18日

I have been using SPOD now for 6 months and i have had nothing but success. The customer service is amazing, the print time and ship times are super fast. My customers love the ship time.

Blizzy Home
美國
使用應用程式 4個月
2022年8月26日

App stopped syncing orders from Shopify. Even manually requesting fulfillment does not work anymore. Support asked what browser I was using!! Basically saying it's my fault their app is not working. Then never responded again.

Old School Labs™
美國
使用應用程式 接近2年
Spreadshirt Print On Demand 已回覆 2022年8月29日

Hello Old School Labs™,
Thank you for taking the time to review our app, we're very sorry that you are unhappy with our services. By asking which browser you are using, customer service was not trying to shift any blame towards you, they are just going through the list of possible solutions, starting with the simplest - so that they do not make you wait until they get an answer from the development team, which will at first always be the quesion of which browser was used. Please also bear in mind that the emails queuing up are all given a 24 hour response time, but that this response time is also extended over the weekend since the customer service is not working on weekends and public holidays. We will monitor your case and can only ask you to be patient with our customer service and the development team, and we hope that, if you decide to stay with is, we can prove ourselves as a trustworthy partner for you and your business. Thank you!

2020年10月28日

I really like using Spod and of all their tshirts I have received to wear as samples, only one has worn the printing off after a few washes. They have lovely material for their tops and the app is easy to use. Be good if you could edit a design once it's made but apart from that, Spod is a great company and POD manufacturer.

Purdie Photography Designs
澳洲
使用應用程式 4個月
Spreadshirt Print On Demand 已回覆 2020年11月6日

Hello Purdie Photography Designs,

Thank you for your review of our app, we're grateful that you gave us such a good rating even though there were some troubles with the prints - please feel free to always get in touch with customer service if this happens, so we can offer a refund and make sure to get in touch with the production teams to improve our services. Thank you!