評論 (142)
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Handling super, aber dass es keine Möglichkeit gibt eine Sammelrechnung zu bekommen, verursacht unnötige zusätzliche Kosten für Verkäufer, weil jeder Sale einzelnd über das Geschäftskonto läuft.
Auch keine Anpassung von mehreren Produkten gleichzeitig (z.B. alle Kinder Shirts) o.ä. nicht möglich. Wenn Spread also Maße ändert, heißt es jeden Artikel einzelnd bearbeiten.
Hallo Themba&Thando,
vielen Dank für dein Feedback! Wir freuen uns, dass du das Handling der App schätzt. Wir verstehen, dass die Möglichkeit einer Sammelrechnung sowie eine Bulk-Bearbeitung von Produkten hilfreiche Features wären. Dein Feedback ist wertvoll für uns, und wir werden es bei zukünftigen Feature Entscheidungen berücksichtigen.
Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice.
Liebe Grüße
Sabrina
Integration Manager
Spreadconnect Team
I will say some of the things are useful But I have to agree with alot of the posts its a pain staking process to set up the shipping and your help file is not at all helpful. The way you have your shipping rates are very frustrating cause price should not be the determining factor for shipping. Either set up shipping integration or get rid of cost based shipping cause that is a nightmare to set up in shopify. especially when you have so many different products.
Hello Shirts For Vets,
Thank you for sharing your feedback! We're glad to hear that some aspects of the system have been useful to you. However, we completely understand your frustration with the shipping setup process and the challenges that come with configuring cost-based shipping.
We are aware of the complexity around shipping rates and are working on finding better and more transparent solutions in the long term. Your feedback regarding the help files is incredibly valuable, and we're actively working on improvements to make everything more intuitive.
If you have any further questions, please feel free to contact our customer service.
Thank you!
Best regards,
Sabrina
Integration Manager
Spreadconnect Team
They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!
Hello My Adventure Challenge LLC,
Thank you! We appreciate that you are taking the time to leave us a review! We are constantly trying to improve our quality standards and assortment. In case your customer received the wrong item, we highly encourage you to reach out to our dedicated customer support team. service@spod.com
They are available to assist with any order discrepancies or concerns you may have.
Kind regards
Sabrina SPOD Team
Project Manager
Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.
Thank you for your review and feedback! We appreciate your business with SPOD. We have recently upgraded our machines and completed some much needed maintenance to help address issues with print quality. Hoping to see much better results, but if you need any additional help or support please reach out via support@spod.com.
Es feht eine Bulk bearbeitung
Hi SHT Design,
vielen Dank für dein Feedback! Wir verstehen, dass die Möglichkeit einer Bulk-Bearbeitung für viele Nutzer hilfreich wäre. Dein Vorschlag ist wertvoll, und wir werden ihn bei zukünftigen Entscheidungen berücksichtigen, um die Benutzerfreundlichkeit weiter zu verbessern. Bei weiteren Fragen oder Anregungen wende dich gerne an unseren Kundenservice.
Vielen Dank und liebe Grüße,
Sabrina
Integration Manager
Spreadconnect Team
New to the App, works great but shipping out side the USA with a USA based store has proved a nightmare so far leading to a lot of headache. Not sure if it's because of the pandemic, but there's no warning telling you orders may be subject to delays. The items go out and then no change on status for weeks now. So mixed after a fantastic start for me.
Hi One Stop Hip Hop UK,
Thank you for taking the time to review our app.
You are absolutely right, delivery outside of the US from our US-based production is causing us some issues. We are however working really hard to find better options and improve international shipping.
If you are selling a lot of orders to Europe, I would suggest creating another store and use our Europe-based production, as you will save on shipping cost and delivery time.
I hope I could help.
Thanks again!
I always order samples of the products I wish to add to my store when trying out a new POD company to determine the quality of the merch. I order a v-neck tee, a wide neck sweatshirt and the sweatshirt dress. The quality of the tee and print on the tee was perfectly fine. I spotted right away that the print on the sweatshirt (white sweatshirt, pink and black lettering) had small white spots and it did not print as brightly as i would've liked. The quality of the sweatshirt is great though. The sweatshirt dress is another story. The measurements are very far off from what's advertised so I'm in the process of obtaining clarity and possibly another sample because of this. The length alone was about 3 inches shorter (lying flat) than what the site states, so please be mindful if you plan to add this to your store, or please purchase a sample first. I'm thinking I may have gotten a sweatshirt and not the dress?? Shipping times were reasonable so no issue there, I just wish that they packaged their items in individual wrapping as opposed to just loosely placing items in the poly mailer. I shop online very often and have NEVER received anything like this. I wish SPOD would really consider changing this practice as that's extremely tacky to me, but that's just my opinion and preference.
Hi there,
Thank you for your review. Could you please send us an e-mail to support@spod.com with your order id so that we can process a refund and also look into the problem.
Kind regards
Robert
Ich nutze SPOD um mein Sortiment zu erweitern, allerdings finde ich es suboptimal, dass der Kunde die Bestellung bekommt, ohne einen Hinweis auf meinen Shop. Ich kann weder Logo auf dem Lieferschein ändern, noch den Absender auf dem Paket bestimmen: überall steht Spreadshirt drauf. Daher fürs Branding eher schlecht. Technisch läuft sonst alles sauber & rund.
Hallo FOOTBALL-KING 🏈,
vielen Dank, dass Du Dir die Zeit genommen hast, unsere App zu bewerten. Dass Pakete mit Spreadshirt-Branding verschickt werden, sollte eigentlich nicht mehr passieren, seit wir white label packaging eingeführt haben - dafür möchten wir uns entschuldigen! Wenn nicht schon passiert, melde solche Fälle immer gerne dem Kundendienst, damit wir entsprechend einen Fall mit der Produktion eröffnen können. Eine Personalisierung der Verpackung ist definitiv ein Projekt, welches wir angehen werden, besonders da es sich viele Merchants wünschen. Sobald wir den Service anbieten können, werden wir selbstverständlich alle Merchants informieren.
Fast shipping but colors look faded and quality of shirt seem cheap....also dislike strong vinegar chemical smell on all my samples.