Omtaler (53)
Raffiner
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Etter vurdering
This App really saved my life! I have thousands of products which I accidentally made a bulk sale on them and I couldn't remove that sale at the beginning because there was no option on Shopify or on my theme to remove that sale from all my products in one go (So I had to do it product by product )But with the help of this App I could do that in two clicks, Thanks to the PageDown button ;-)
Support, is supper good, they normally reply to my queries on the same day otherwise the next day, I really recommend this App to everyone with a big database of products.
Fast support, and insane app. Super useful, have saved us countless amount of hours. Awesome how fast it is to change prices, add pictures and import products.
I needed to change pounds to ounces on 1700 items. This app even made shopify do the math for me. I looked at many and this app handled it like it was nothing. Be careful, it will do exactly what you tell it to do. The excel import and export are great!!
Finally found what I need. I have electronic parts with many properties I need to enter as metafields. I tried other apps for editing metafields but with them I need hours and hours to do what I can do in 10 min with this app. Having metafields in spreadsheet is my way of logical thinking and I'm glad I found thing that is resemblance of my natural point of view.
Also support is really great. I got answers in 10 min. I suggested a feature and they told they will add it. I feel bit ashamed :) .
Great app. Incredible number of features. Everything you need in one place. Super easy to manage meta-fields or apply discounts. Just the thing we needed.
Great app when having to make bulk updated to product data, especially when metafields are involved.
EDIT 2: WHAT A JOKE! I don't even want to give it 1 star anymore and support is horrible. They just blame the customer as if we should be able to read their minds and know what their broken english means. If you need to recover data do it asap. NO WHERE does it state that you only have 5 days to recover data. I recovered 70% of my website listings and worked on those as they were priority. Now 10 days later I went to recover the remaining listings and have NO access. It only allows me to go back 5 days, that's not helpful since I needed things from 10 days ago when I lost all of my listings. EDIT: After leaving the review I got a response stating I got a reply to my support ticket. It went to my spam folder. Unfortunately by the time I got this reply I had already added all images manually back to my listings that were uploaded via data recovery. The app is still helpful just has some bugs to work out. It is the only bulk editor for variants in the app store. It doesn't always correctly update products like it should. I ticked the wrong box on an upload and it wiped EVERY SINGLE (1000's and 1000's) of listings off my website. Thankfully there's a data recovery. It was best to put data based on tags an save the excel sheet, make changes to it and then upload one category at a time. HOWEVER, with that being said it duplicated 2, 3, 4, and 5 times on the same listings some with quantities some without during the upload. I sent a support request and NEVER heard back, shopify followed up with me. The only reason I give 2 stars is because of the data recovery option. This could really be an awesome editor if it didn't duplicate or completely remove things on uploads. It's definitely faster then using the shopify bulk editor that doesn't allow variant editing. The buttons could definitely have more clarification on the action it will perform.
Hi,
We are sorry you had that accident - it is a tool for things like that and that's why it has a recovery option.
I just want to state that we did answer, we even had follow-up mail with additional instructions although it was Sunday.
UPDATE:
- we made an import preview - you see exactly what will happen before you commit. You can just stop.
- we even made 5 days of data snapshots for recovery if you don't check carefully the import preview before you commit.
IF YOU HAVE SUGGESTIONS ABOUT WHAT MORE WE COULD MAKE YOU WOULD BE WELCOME. WE CAN NOT JUST EXTEND 5 DAY RECOVERY LIMIT( Some shops generate 5GB of data each day)
Great app but I wish the app have a undo function to undo anything. Doing great job and save a lot of time from last 4 months using this app, But have the big drawback, backup snapshot of 5 days is not works as i expected. When I try to open recover mode for a sec it show old data than It is showing the new one in the recover mode. They claim of backup and remember if you accidently delete any image they do not have the back up of it. So what i do is to lock the Images and stock column to prevent me to delete them accidently, Use the app carefully!
I was excited about the app when I first used it. The interface and functionality are great but not perfect. I have lost countless hours editing only to find the changes weren't implemented. Incredibly frustrating. I am going back to the trusted Excel editing method. Excel is not as pretty as S-bulk but at least I know my changes will be made.
I had attempted to access the support link only to find a 502 bad gateway.
Update: The feature I wish it had was actually implementing the updates I make to the products rather than just leading me to believe they were updated. You must not have read my review.
Regarding the 502 problem, it's clear you understood what I meant because you fixed the link, and this now works. https://holest.com/forum/shopify-bulk-product-manager.html
Hi,
I see you are still using our app. So you are disappointed because it misses some feature you thought it has? What is that feature - maybe it does have it but you did not find it ? Not sure what you mean by 502 problem but support can be regularly reached over email from your shop admin using the button "Get support" in apps list or writing directly email to our support.
UPDATE BECAUSE OF A UPDATE: Ok, you wrote here a hint what was the problem that bothered you, althougth I don't understand why you don't just contact our support instead of writing here - especily since you are still using the app. If you have a lot of update operations you need to wait for sync indicator in bottom right part to disaper ( update queue will fall to 0 ops in queue in this case also) before you close the browser - maybe I did not guess but again instead of cantacting us and describing problem in details you are writing here some hints.
I rent this app for import and export products with xls and csv files.
Unfortunately, this app does not work for import. I tried to contact with support but they did nothing. I just spend one day for preparing file for import and $6.99