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Not working. Displays all my stocks at "0"
Sometimes when changing the stocks it changes back for no reason to a random number.
I was excited about the app when I first used it. The interface and functionality are great but not perfect. I have lost countless hours editing only to find the changes weren't implemented. Incredibly frustrating. I am going back to the trusted Excel editing method. Excel is not as pretty as S-bulk but at least I know my changes will be made.
I had attempted to access the support link only to find a 502 bad gateway.
Update: The feature I wish it had was actually implementing the updates I make to the products rather than just leading me to believe they were updated. You must not have read my review.
Regarding the 502 problem, it's clear you understood what I meant because you fixed the link, and this now works. https://holest.com/forum/shopify-bulk-product-manager.html
Hi,
I see you are still using our app. So you are disappointed because it misses some feature you thought it has? What is that feature - maybe it does have it but you did not find it ? Not sure what you mean by 502 problem but support can be regularly reached over email from your shop admin using the button "Get support" in apps list or writing directly email to our support.
UPDATE BECAUSE OF A UPDATE: Ok, you wrote here a hint what was the problem that bothered you, althougth I don't understand why you don't just contact our support instead of writing here - especily since you are still using the app. If you have a lot of update operations you need to wait for sync indicator in bottom right part to disaper ( update queue will fall to 0 ops in queue in this case also) before you close the browser - maybe I did not guess but again instead of cantacting us and describing problem in details you are writing here some hints.
I was really excited about editing the titles of my 900 listings. I couldn't figure out how to upload the listings to my Shopify store. I watched all of the videos and read the tutorials. I contacted support. No one will get back to me. This app does not offer a free trial period. I paid for something I can't use.
Follow up: After, I left my review, I received this unprofessional message, "We see you complain that we don't respond. We don't have un-answered messages from you in our inboxes. If you need help you should write to us, not just fire negative reviews."
Then, they also responded to my inquiry ticket which I placed over a week ago in another message. They are disorganized.
I only have 5000 SKUs, but this app is SO SLOW. Are these reviews fake?
I'm more upset that I WASTED MY TIME, trying to make it work.
The free version does not allow you to edit and save tags. This had so much potential but it doesn't let you even edit basic product information, you have to pay. There might as well not even be a free plan for this app. Wasted my time.
Hi,
on the Shopify app store app page there is an clear pricing plan description that states capabilities of the free version. Not sure why you would expect otherwise than stated there.
Thanks,