Avis (102)
Affiner
-
Par note
I have used Springbot for 4 years. The experience has been great. They are always prompt, helpful and evolving.
To say this was a game changer for our store would be an understatement. From their excellent training to amazing customer service Springbot has made using their services a breeze. Our account manager has played a crucial role in our success with tons of helpful articles, suggestions and always keeping us up to date on the newest things Springbot has to offer.
I had to update my review! ow that I am working with multiple people within Springbot, I can say that everyone I have worked with has been great, both helpful and knowledgeable! Kelsey, who is my main contact, is Awesome! She responds quickly, has taken the time to understand our market and strategy and brings ideas and constructive criticism openly! Our results continue to improve...5-Star for sure!
Marcus and the Springbot team were fantastic at working with me to quickly understand how to use and implement the Springbot tool to impact our ECommerce business immediately. Marcus was patient and walked me through setting up Sprinbot to create email and social campaigns that made sense for our business. I recommend the Springbot team 100%!
They have been very helpful with all questions and explaining features. The app has been great for marketing and retaining customers.
Everyone has been great to work with so far. We service a niche industry & everyone at Springbot has done an excellent job at getting up to speed at not only what we offer but how we communicate with our customers while also doing a great job at educating me about their process.
So happy we finally found a solution that is working for our company. Springbot has taken the experience of e-commerce engagement and created some powerful tools to help manifest quantifiable results! Working with Andrew has been a pleasure and has paid off with increased business. Highly recommend!
I have implemented 100's of apps and plugins over my 15-year career and this has been the best onboarding process I have ever experienced.
I had a very positive experience with Springbot. Their dashboard keeps of all your channels organized in one place. It's very convenient for any ecommerce business. Their support staff is always ready to jump on a call with you.
Learning their software is made easy through walkthrough tutorials. Special shoutout to Erin and Kyle for always being so great to work with!
We've been using Springbot for a few years now for retargeting and automated emails. We had a good onboarding process and it was easy to understand what we needed to do to get going. Since then, whenever we need to update our content or need support, our rep Ryan is always quick to respond and happy to get on a phone call to answer any question or work on making changes for us.
Springbot has been great to use - amazing customer service and makes keeping up with all things digital and social easy. Many of my customers think my company is much larger than it is because our online marketing is so professionally done. We've had a 35% increase in web sales since starting with Springbot, most of the increase is from new customers so I know the Springbot marketing is working.