Springbot

I have been using Springbot for the last 30 days or so and I can really say I really like it. I do think that some elements of the platform were oversold to us but I will get into that later.

Pros:

The email segmentation and targeting is awesome. The whole email marketing platform is top notch. Very easy to use and has already provided us with great results. Much better than Mailchimp! The Ads platform is also very nice. The Adroll integration is amazing and again has already provided us with a big ROI. I do feel the creation and implementation of the ads can be a little clunky. It isn't as intuitive as the email creation stuff but the results make up for it.

Cons:

The social hub is virtually worthless in my opinion. I don't use it at all. You're very limited in what you can do inside of it in terms of functionality. The big thing is the ability to schedule post, which you can do in FB business manager anyways. You can also schedule tweets but our business doesn't use Twitter. No Pinterest integration or ability to post or manage your Instagram account. I guess the shoppable Instagram is cool but like I said you can't manage any other things from Instagram.

Conclusion:

Overall I love the platform. The social limitations aside everything else is really great and I do think it is worth the money. The Springbot team has been incredibly helpful, our sales person Preston was really great in addressing our initial concerns and getting us committed. The on-boarding specialist Olivia was really helpful in getting us setup and getting the ball rolling. Our Account Manager Ashley has been great so far, we haven't had a ton of time to work with her yet but I'm sure if she's anything like the other people on the Springbot team she'll be a great resource.

Overall I would recommend it if you can afford the expense and can spend the time learning the platform.

SpringBot is an excellent scheduling program for Social media, a great digital email platform, offers an excellent deal for Adroll Users, and provides solid statistics for reporting.

Belong is fully satisfied with the customer service capabilities that SpringBot and its employees has to offer!

Shamus
CEO Belong Designs

Worth every penny! Our sales increased a 30% in the first month! The on boarding process was very simple and required minimal work on our end. Our email and Facebook campaign consultants took us to the next level. My only regret is that I hesitated for 4 months before finally pulling the trigger on Springbot.

I can't say enough good things about Nick Hardy and his onboarding help. Springbot is lucky to have him. I found the interface intuitive. I've used a lot of mail providers and Springbot was the easiest for me. I did eventually move to an agency because I need to run my business and not worry about sending emails.

We want to make sure other people thinking of utilizing Springbot should most definitely give it a try. We are always amazed at the level of interest and support we have received from this very bright and energetic crew. We have worked with Michael on our Amazon seller account and could not be more impressed with his level of knowledge of the platform and tenacity to get us completely set up and utilizing features that suit our business most equitably. He has taken all the frustration out of learning a new program and actually made it an enjoyable experience.

We have also had the pleasure of working with Kori on our Ad rolls campaign and she too is very creative and helpful sorting out the best way to reach our target audience. She is extremely responsive and supportive of our brand.

This team has been a great addition to our staff in both personality and qualifications.

Riza Chase-Gilpin, founder/CEO
Tumblewood Teas, LLC

We're off to an awesome start with Springbot. We saw an immediate increase in traffic and orders once we were up and running with them.

The onboarding team is awesome. Weekly calls were set up to walk us through setting up triggered emails, prepping ads for Adroll and how to monitor campaigns. They also show you all you can do with Springbot, including building smart email campaigns using audience segmentation.

We're also using Springbot to manage our Facebook ads, which has also been very solid in terms of success. More importantly, they were on us early to get images and content ready for the holiday season.

Once we were confident in using Springbot's tools, we were put in the hands of a team member who helps us set goals and works with us to hit them.

If you have a small team and keep putting off building your email list and setting up triggered email campaigns to profit from that list, Springbot is well worth it. As I mentioned earlier, their team is great. They'll motivate you to get things done and they have the knowledge to help drive sales.

Springbot has been amazing. I have worked with with Ala to bring my Facebook advertising inline since this is something that I really did not feel comfortable with and she has made me feel like I am in superb hands. Every week I have also had a call with Malikah to ensure that I understood each and every part of what Springbot had to offer me. WOW. Their email platform is so easy!, Their social hub is amazing they way that you can schedule your post in advance, and the analytics are incredible. But their personalization for your business is what has really amazed me. I feel I have a true partner in my ecommerce business and I'm not just out here alone. I love Springbot! I know I can call them, yes call them, and speak to a real person if I have a question or need help. I feel like I'm in good hands!

Springbot is an incredibly user friendly platform with lots of very helpful features. The analytics are comprehensive and easy to read. Designing and creating email campaigns for my brand has become so much easier and efficient since I started working with Springbot.

Amazing customer service. Darby Quillin went above and beyond helping to set up my company profile and to familiarize me with the software. She was always quick to respond to all my emails. I recommend going with SpringBot at least to give them a shot:)

So far, so great. I found Springbot when I was looking for a cheaper option for my Infusionsoft subscription. What I found was I didn't need cheaper, I needed more dynamic. Springbot has delivered. I'm using the analytic in conversations and business planning discussions like I haven't in the past. I'm engaging more with my customers and planning more effectively with my suppliers. Great investment I've made on a business system!