Springbot , 103 reviews

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.

July 10, 2019

The app works great and the Springbot team is amazing at onboarding and making everything work in a very short amount of time!

Talia di Napoli
United States
11 months using the app
October 2, 2017

We have used Springbot for the last 9 months, and have been very impressed with the ROI. We noticed an uptick in conversions very quickly! Our assigned customer service representative has been very helpful and has given us some great advice. Definitely worth the investment!

Myplumbingshop
United States
10 months using the app
December 8, 2020

Springbot has been instrumental in helping manage my store from a marketing standpoint. As a SMB I needed a helping hand managing FB ads, Ad Roll and help with developing email marketing. If anything the team will stay on your ass and keep things moving along. I can't thank the team enough for all of their help, would highly recommed.

OLY Clothing
United Kingdom
10 months using the app
February 20, 2016

What a great App. It includes so much to track and promote your store, very robust. The customer support is awesome. Well worth the money. Highly recommended!

R H Ballard Shop Gallery
United States
10 months using the app
March 6, 2019

We came on board with Springbot early last year. It has been an amazing step for us. It replaced Mailchimp, and we picked up a lot of other bonus things in the deal. We have remarketing, win back emails, social posting. I can’t say enough good things, it has been well worth the money we spend on it each month. I am always hesitant to drop a lot of money, but this is really a no brainer. The customer service is top notch, they took care of the set up as well as the change over when I moved from Magento to Shopify.

Nature's Fabrics
United States
10 months using the app
July 28, 2020

great personalized, customer service via phone and email! Ive seen my business grow and have the tools available to me to track and keep growing! love it!

YuriBib
United States
9 months using the app
March 12, 2018

It is truly all in one app. It does so many things alone for my website furniturestop.co.uk enabling me to delete a number of other apps which were doing same functions separately.

Furniture Delivery Uk
United Kingdom
8 months using the app
January 30, 2018

We have been extremely happy with Springbot. They have excellent customer service and go above and beyond to answer all of our questions with just a call or email away. We feel they’ve helped us manage all our marketing in one place and the analytics are easy to understand. We’ve seen our sales increase first hand and are so happy with the results!

Two Chicks1
United States
8 months using the app
Edited April 10, 2018

Springbot has been a great addition to my store. The team is very helpful and responsive. The data dashboard, segmented emails, and ad roll features have been helpful. This is a great app for a busy store owner who doesn't have time to work with many different sources to compile info. We also added on their Facebook services and Kristen has really gone above and beyond to help me. The entire process has been terrific!

Jackgracedemo
United States
7 months using the app
October 23, 2019

Springbot is an awesome service if you own a Shopify store. I had the best experience with an account manager named Ashley Mercer. She is very insightful and she gave me some awesome tips to grow my business online and off.

UrbanToons Inc.
United States
7 months using the app