Springbot , 103 reviews

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.

September 30, 2015

SpringBot is an excellent scheduling program for Social media, a great digital email platform, offers an excellent deal for Adroll Users, and provides solid statistics for reporting.

Belong is fully satisfied with the customer service capabilities that SpringBot and its employees has to offer!

Shamus
CEO Belong Designs

Belong Designs
United States
3 months using the app
July 3, 2019

Worth every penny! Our sales increased a 30% in the first month! The on boarding process was very simple and required minimal work on our end. Our email and Facebook campaign consultants took us to the next level. My only regret is that I hesitated for 4 months before finally pulling the trigger on Springbot.

Eat Lightning Clothing
United States
3 months using the app
January 23, 2020

I can't say enough good things about Nick Hardy and his onboarding help. Springbot is lucky to have him. I found the interface intuitive. I've used a lot of mail providers and Springbot was the easiest for me. I did eventually move to an agency because I need to run my business and not worry about sending emails.

Headwaters Studio
United States
3 months using the app
May 9, 2016

We want to make sure other people thinking of utilizing Springbot should most definitely give it a try. We are always amazed at the level of interest and support we have received from this very bright and energetic crew. We have worked with Michael on our Amazon seller account and could not be more impressed with his level of knowledge of the platform and tenacity to get us completely set up and utilizing features that suit our business most equitably. He has taken all the frustration out of learning a new program and actually made it an enjoyable experience.

We have also had the pleasure of working with Kori on our Ad rolls campaign and she too is very creative and helpful sorting out the best way to reach our target audience. She is extremely responsive and supportive of our brand.

This team has been a great addition to our staff in both personality and qualifications.

Riza Chase-Gilpin, founder/CEO
Tumblewood Teas, LLC

Tumblewoodteas
United States
3 months using the app
November 13, 2018

We're off to an awesome start with Springbot. We saw an immediate increase in traffic and orders once we were up and running with them.

The onboarding team is awesome. Weekly calls were set up to walk us through setting up triggered emails, prepping ads for Adroll and how to monitor campaigns. They also show you all you can do with Springbot, including building smart email campaigns using audience segmentation.

We're also using Springbot to manage our Facebook ads, which has also been very solid in terms of success. More importantly, they were on us early to get images and content ready for the holiday season.

Once we were confident in using Springbot's tools, we were put in the hands of a team member who helps us set goals and works with us to hit them.

If you have a small team and keep putting off building your email list and setting up triggered email campaigns to profit from that list, Springbot is well worth it. As I mentioned earlier, their team is great. They'll motivate you to get things done and they have the knowledge to help drive sales.

DinkyDogClub
United States
3 months using the app
Edited May 3, 2019

Springbot has been amazing. I have worked with with Ala to bring my Facebook advertising inline since this is something that I really did not feel comfortable with and she has made me feel like I am in superb hands. Every week I have also had a call with Malikah to ensure that I understood each and every part of what Springbot had to offer me. WOW. Their email platform is so easy!, Their social hub is amazing they way that you can schedule your post in advance, and the analytics are incredible. But their personalization for your business is what has really amazed me. I feel I have a true partner in my ecommerce business and I'm not just out here alone. I love Springbot! I know I can call them, yes call them, and speak to a real person if I have a question or need help. I feel like I'm in good hands!

BlueSantorini
United States
2 months using the app
October 11, 2019

Springbot is an incredibly user friendly platform with lots of very helpful features. The analytics are comprehensive and easy to read. Designing and creating email campaigns for my brand has become so much easier and efficient since I started working with Springbot.

Katie Bartels Jewelry
United States
2 months using the app
September 27, 2018

Amazing customer service. Darby Quillin went above and beyond helping to set up my company profile and to familiarize me with the software. She was always quick to respond to all my emails. I recommend going with SpringBot at least to give them a shot:)

LumaGro
Canada
2 months using the app
January 30, 2018

I really like the centralized dashboard for multi-channel marketing execution and also for data analysis. Training was thorough and support is responsive and helpful. We have seen a solid ROI with re targeting and email campaigns.

Madstad Engineering
United States
2 months using the app
July 27, 2018

So far, so great. I found Springbot when I was looking for a cheaper option for my Infusionsoft subscription. What I found was I didn't need cheaper, I needed more dynamic. Springbot has delivered. I'm using the analytic in conversations and business planning discussions like I haven't in the past. I'm engaging more with my customers and planning more effectively with my suppliers. Great investment I've made on a business system!

Le Creatif Linen
United States
About 2 months using the app