Springbot , 103 reviews

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.

January 29, 2020

I have used Springbot for 4 years. The experience has been great. They are always prompt, helpful and evolving.

Crazy Compression
United States
About 6 years using the app
April 30, 2019

To say this was a game changer for our store would be an understatement. From their excellent training to amazing customer service Springbot has made using their services a breeze. Our account manager has played a crucial role in our success with tons of helpful articles, suggestions and always keeping us up to date on the newest things Springbot has to offer.

Aqua B Boutique
United States
Almost 6 years using the app
February 2, 2016

Springbot is a great tool as it takes analytics to the next level. Would highly recommend this to anyone. Their staff is great and always a call or an email away, to help with any questions every step of the way, from install to helping with all aspect of the app.

Madisonstyle
United States
Almost 6 years using the app
August 6, 2018

Everyone has been great to work with so far. We service a niche industry & everyone at Springbot has done an excellent job at getting up to speed at not only what we offer but how we communicate with our customers while also doing a great job at educating me about their process.

Ke Nalu
United States
Almost 5 years using the app
June 6, 2019

So happy we finally found a solution that is working for our company. Springbot has taken the experience of e-commerce engagement and created some powerful tools to help manifest quantifiable results! Working with Andrew has been a pleasure and has paid off with increased business. Highly recommend!

TIMOTEO
United States
Over 4 years using the app
Edited February 21, 2022

We highly recommend. Great app to help organize data and grow your shopify store through email campaigns, automation, and adrol advertising.

Tropical Bros
United States
Over 4 years using the app
June 24, 2019

I have implemented 100's of apps and plugins over my 15-year career and this has been the best onboarding process I have ever experienced.

Genius One
United States
Over 4 years using the app
January 15, 2018

I had a very positive experience with Springbot. Their dashboard keeps of all your channels organized in one place. It's very convenient for any ecommerce business. Their support staff is always ready to jump on a call with you.

Learning their software is made easy through walkthrough tutorials. Special shoutout to Erin and Kyle for always being so great to work with!

Clutchauthority
United States
Over 4 years using the app
April 16, 2021

We've been using Springbot for a few years now for retargeting and automated emails. We had a good onboarding process and it was easy to understand what we needed to do to get going. Since then, whenever we need to update our content or need support, our rep Ryan is always quick to respond and happy to get on a phone call to answer any question or work on making changes for us.

Archoil
United States
About 4 years using the app
Edited May 1, 2019

Springbot has been great to use - amazing customer service and makes keeping up with all things digital and social easy. Many of my customers think my company is much larger than it is because our online marketing is so professionally done. We've had a 35% increase in web sales since starting with Springbot, most of the increase is from new customers so I know the Springbot marketing is working.

Smart Glass Jewelry
United States
Over 3 years using the app