Reviews (103)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.

April 25, 2017

Makes data-driven marketing easy. Great interface. Nice integration with Mailchimp, and remarketing ads are included with a subscription. Nice!

Inspirationsdw
Canada
About 1 year using the app
October 13, 2015

With a tight startup marketing budget I need to know exactly how all of my different marketing channels are performing, so seeing them lined up in Springbot lets me know what marketing spend I need to cut and where I can double down. Being able to track revenue from alternative sources like Reddit and Instagram is big for our target audience.

After initial set up, the triggered emails and Instagram integration are where I see Springbot pay for itself every month.

Quadshopter Com
United States
12 months using the app
June 21, 2021

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

Uncle Nick's
United States
11 months using the app
July 10, 2019

The app works great and the Springbot team is amazing at onboarding and making everything work in a very short amount of time!

Talia di Napoli
United States
11 months using the app
October 2, 2017

We have used Springbot for the last 9 months, and have been very impressed with the ROI. We noticed an uptick in conversions very quickly! Our assigned customer service representative has been very helpful and has given us some great advice. Definitely worth the investment!

Myplumbingshop
United States
10 months using the app
December 8, 2020

Springbot has been instrumental in helping manage my store from a marketing standpoint. As a SMB I needed a helping hand managing FB ads, Ad Roll and help with developing email marketing. If anything the team will stay on your ass and keep things moving along. I can't thank the team enough for all of their help, would highly recommed.

OLY Clothing
United Kingdom
10 months using the app
February 20, 2016

What a great App. It includes so much to track and promote your store, very robust. The customer support is awesome. Well worth the money. Highly recommended!

R H Ballard Shop Gallery
United States
10 months using the app
March 6, 2019

We came on board with Springbot early last year. It has been an amazing step for us. It replaced Mailchimp, and we picked up a lot of other bonus things in the deal. We have remarketing, win back emails, social posting. I can’t say enough good things, it has been well worth the money we spend on it each month. I am always hesitant to drop a lot of money, but this is really a no brainer. The customer service is top notch, they took care of the set up as well as the change over when I moved from Magento to Shopify.

Nature's Fabrics
United States
10 months using the app
July 28, 2020

great personalized, customer service via phone and email! Ive seen my business grow and have the tools available to me to track and keep growing! love it!

YuriBib
United States
9 months using the app
March 12, 2018

It is truly all in one app. It does so many things alone for my website furniturestop.co.uk enabling me to delete a number of other apps which were doing same functions separately.

Furniture Delivery Uk
United Kingdom
8 months using the app