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It's a bit confusing as a new user, there is no selective synching so you have to take it all from Square to Shopify. I only offer a subset of products online so it is a bit much to have my full inventory come over each time.
Customer support was very helpful though, and this made a huge difference.
Hi Susa,
We have already started working on selective syncing feature so we can meet your specific needs. Thank you for taking time to leave a review.☺️
Please don't hesitate to reach out if you need any assistance.
- Angelica
Joseph in the customer service chat was very responsive and helpful.
Awesome. Best experience with tech help yet and entering inventory. I actually walked away and did other tasks needing attention while he watched that everything got properly uploaded to my store. When something is done when you get back, in business, without your own delegation or micro management...it feels amazing.
Thank you for the help!
Thank you so much Kendra for this positive feedback. I'm always here if you need any assistance, so don't hesitate to reach out if you need help. :) - Joseph
So far so good. I had to get some help syncing my products. Angelica was incredibly helpful and able to get me off the ground and going.
Hello,
Thank you so much for your wonderful feedback. I wish you and your business all the best. :)
- Angelica
Excellent customer service! Assistance with the set up made it so easy! I would highly recommend this app to new store owners looking to get started.
beware. still charging me for this despite uninstalling it a month ago!! i have screen shots from the date of uninstall too.
Update. They refunded me for the most recent charge.
Had the most wonderful support from Joseph!!! He was very, very helpful. Connected everything for me and was an absolute pleasure to chat with. Five stars, great work :)
Thank you so much for this wonderful feedback. I'll be always there whenever you need help.😊
- Joseph
Square Sync has made inventory much easier for our business, as well as customer service being always incredibly quick to respond.
Very great experience! customer support made everything way much easier. Quick and easy help. And Joseph was very helpful!
Thank you Martin for this glowing 5 stars review and for your feedback. Please note that we are always here to help you anytime you need help.
- Joseph
Joseph is a gem! Super helpful. Thank you! I was not sure if I was going to use both platforms but using this app i think i might.
Thank you for this glowing 5 stars, wishing you all the best in your business!
- Joseph