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This is my first time to sync my Shopify to TikTok account, one of their team, Arianna is really helpful and guide me through all the process.
I've needed to reach out to customer support a few different times to help us integrate our online inventory with our in-store inventory as we begin our online store. Every time, a real person has answered the direct chat and answered my questions almost immediately. Joseph, Diana, and Omar have all been a huge help!
I was trying to solve a sync issue and Joseph came to the rescue. Was patient and explain to me all the details. Having a customer service like this is game changing.
Joseph was AWESOME!
Hello! Thank you so much for your wonderful feedback! It was a pleasure assisting you. Please don't hesitate to reach out to us anytime.
-Joseph
I was having issues syncing my website and Omar was very quick to walk me through it and tell me things about my account I wasn't aware of. HUGE help for someone who isn't tech savy.
I have been struggling with inventory issues, and Made the request to speak with a member of the customer service team multiple times! Omar is the only one who explained the issue to me and fixed it (turns out it was an easy fix) thanks Omar! what a relief!
QuickSync was quick to setup and has worked perfectly so far. It allows us to keep our inventory accurate for goods sold online and in person with our Square POS.
I really like that it automatically finds products with matching SKU's and that they are updated instantly when a purchase is made!
Thank you for your wonderful review of our product Max. We are glad that we are able to help you run your business smoothly. Don't hesitate to reach out to us anytime if you need further assistance. We'll be more than happy to assist you. Happy Holidays to you!
This is exactly we are looking for, we just need inventory match each other! And their team is extremely helpful, they are here step by step to help me I barely do anything, they just did everytihign for me!!love
Such a great app for my store but also GREAT CUSTOMER SERVICE! I was having issues syncing my Shopify store to my Square but Joseph helped me out right away! He even gave me other suggestions to help me run things more smoothly. I am so thankful and appreciative! Thanks so much, Joseph!
QuickSync made integrating my platforms seamless and stress-free. I’m really glad I found this app and will definitely continue using it. Big thanks to Joseph for all his help!
Well, shopify POS needs to have an internet connection in order to work properly. So, I needed a way to handle offline payments with square terminal (we are ren faire vendors) but syncing inventory with square in real time when I could get a connection is essential. I downloaded and setup SQ inventory Sync and was able to start pulling my products over to square automatically. Angelica helped me along the way and was instantly available in the app, which was amazing.
I did have little hangup in that "product syncing" and "inventory syncing" are two different features. A quick chat with Angelica and I am now getting my new products to sync over to square as well as just the inventory for previously synced products. The support has been wonderful and really helped me out of a situation of not being able to take card payments offline possibly saving us hundreds of dollars this week alone.
-------update after about a year.
I had a few issues with the syncing.
After several attempts as solving issues, Khaled worked through the process and for the first time all products are syncing. This shows both a knowledge of the systems involved and the commitment to resolution. Now testing to see if issue is resolved for the long term. Thank you.