Avis (610)
Affiner
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easy to use, and very helpful customer service reps!
Amazing! Fast, and super efficient/kind. Had answers right away!
Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)
Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :)
- Joseph
DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!
Hello,
No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)
We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)
Tony,
Square Sync Support Team
Fantastic live step by step help installing and setting up the app. Also very helpful in clearing up any data inconsistencies between platforms before they became a problem down the road.
Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊
Very fast and efficient!
Super easy to install and use. Customer support was also great and extremly helpful. They are quick to resolve any issues or assistance you may need.
Omar Youssef was a great help! HIGHLY RECOMMEND
Joseph was a great help. he helped me sync everything for my shopify account and was very understanding.
Thank you so much for this glowing 5 stars and for your feedback. We are always here to help.
- Joseph
Be aware, this app will not populate Square with your products from Shopify unless you upgrade to the $29 plan.