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Amazing Service and Seamless Product Import!
I had an incredible experience working with Joseph. He helped me import products from Square to Shopify with absolute ease! His professionalism and attention to detail made the whole process smooth, and they went above and beyond to ensure everything was transferred correctly. I was nervous about the transition, but he made it stress-free and was available to answer all my questions along the way. Highly recommend their services if you’re looking for expert help with Shopify or any product imports!
Thank you again for making this a seamless experience!
Omar has been exceptional. I am new to inventory management and all that goes with it - Omar walks me through what needs to be done, in addition to answering some of my more complicated questions.
The customer service in general is very quick and responsive. Additionally, I often have to leave mid conversation because I have a 4 month old - Omar and the team always follow up via email, keeping me updated on everything. Definitely recommend.
Khaled is soo kind and helpful, I cannot ask for more!!! Amazing service as he reached me step by step how to set up and sync each app.
I have just started with this app and so far, so good. The customer service is good and Joseph guided me well to get my square and shopify synced up. I will update this in a few days after seeing how the app is working...
Gasser was very helpful and courteous. He was quick to reply to my questions and got my sync completed as I needed. Thanks
Omar was very helpful!
the costumer service is really amazing. Joseph and Gasser, the persons i was talking with, where that friendly and helpfull. The app is working is perfect and the costumer service is amazing. I will not leave them at all and I will tell everybody that they should use this app. Bravo
Omar was very helpful, new exactly how to help me set up the app and he made it very easy to get going
Omar and Joseph BOTH were amazing and helped get my Shopify store synced up with my Etsy shop. They stayed on the whole time and helped walk me through the whole process.
I definitely recommend this app!
If you care about your inventory, do not use this app.
I contacted support because the inventory sync between one of my 2 locations and Square was not syncing.
I was still slowly ramping up on the product, so only had 4 products synced.
Well that support person managed to wipe out the entire inventory of 700 products. All my inventory was wiped out to zero. I only had 4 product synced and somehow the app felt entitled to wipe out the inventory of every single product I had on Shopify.
This is horrible and could not fix the problem after 4 hours. I could not keep my inventory at zero for longer without any more sale so I deleted the app and now I have to refill inventory manually for 700 products.
Stay away, this is extremely unprofessional app. I had good experience with support the first few times I interacted with them, but at the end of the day, if the app deletes my entire inventory, I can't use it anymore, this is about the single worst thing this app could have done.