Recensioner (610)
Förfina
-
Efter omdömen
Very quickly, and successfully set up, with assistance from Joseph, look forward to using the app.
Jospeh and the team at SQ Inventory Sync always do their best in helping to ensure our products are syncing between our Square inventory and Shopify inventory. This app has been working well and the customer support makes this app a step above the other apps available.
We used this app to connect our shopify website with our square POS, for a take out and delivery bar/restaurant. We tried skuIQ first but there app didn't work and nobody would help us. We downloaded this app and although there were a couple issues to sort out at first, their customer service agent was there to fix them and make things work great! He was very helpful in this process and got back to me quickly. If you are looking for a way to sync your businesses inventory between a website and a brick and mortar store.. And if you are using shopify and square POS, I highly recommend this app! Thank you Tony and the Squaresync developers!
(Can't review app as of yet)
But I can rate the set up and customer service. It was quick and professional. Omar was patient and followed with up alt soltuions.
Well, shopify POS needs to have an internet connection in order to work properly. So, I needed a way to handle offline payments with square terminal (we are ren faire vendors) but syncing inventory with square in real time when I could get a connection is essential. I downloaded and setup SQ inventory Sync and was able to start pulling my products over to square automatically. Angelica helped me along the way and was instantly available in the app, which was amazing.
I did have little hangup in that "product syncing" and "inventory syncing" are two different features. A quick chat with Angelica and I am now getting my new products to sync over to square as well as just the inventory for previously synced products. The support has been wonderful and really helped me out of a situation of not being able to take card payments offline possibly saving us hundreds of dollars this week alone.
-------update after about a year.
I had a few issues with the syncing.
After several attempts as solving issues, Khaled worked through the process and for the first time all products are syncing. This shows both a knowledge of the systems involved and the commitment to resolution. Now testing to see if issue is resolved for the long term. Thank you.
very good. great help! Very understanding and good communication. It was a very tough task but Angelica worked it out. Super impressed
Nicole was a lot of help! she explain everything really well and has even taking more work to help me instead having me manually do something on my end!
Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.
Hello Daniel!
Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance.
- Angelica😊
Angelia (our customer service agent) was incredibly helpful and friendly - and explained everything. Great service!
Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Normie
The customer service for the SQ Inventory Sync service was great! Anglica did a great job of helping me with some syncing issues and everything was resolved immediately!