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DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!
Hello,
No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)
We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)
Tony,
Square Sync Support Team
Joseph was a great help. he helped me sync everything for my shopify account and was very understanding.
Thank you so much for this glowing 5 stars and for your feedback. We are always here to help.
- Joseph
Be aware, this app will not populate Square with your products from Shopify unless you upgrade to the $29 plan.
Thank you Angelica for making this a very easy process and smooth transition to someone who isn't very tech savvy. Your knowledge and patience is very much appreciated.
Hello! Thank you both so much for your time today and it was my pleasure assisting you! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead! :))
-Angelica
Amazing customer service! They helped me through every question and concern I had. Also made sure I was well taken care of
Hi,
Thank you so much for your wonderful feedback. I am very happy that I was able to help you. Please reach out to us if you need any assistance.
-Angelica 😊
I'm giving it 4 stars right now because I haven't actually used it but the set up was made a lot easier with great customer service in real time. Thank you!
Hello Shari, thank you so much for using our app and taking the time leaving us a review. I am happy that I was able to help you out and make it easy for you.
If you have any other concerns, feel free to send us a message and we will definitely help you with it.
Have a great day ahead! ☺️☺️
- Charisse
I used square for my small business, I will be doing local vendor events and needed this service. Customer service was great with helping me set and sync my shopify inventory to my square acct
Thank you for your time in writing this awesome review and for your continuous support on our product. I'm glad we were able to meet your expectations. Please don't hesitate to reach out to us if you need any assistance. Enjoy your day ahead!
-- Thea
Norime was a great help when I accidentally synced the wrong square store to my shopify site. Was easy and quick set up. If I would've synced the correct store from the start would've taken maybe a totally of 5 minutes to connect Square to Shopify using Square Sync. I recommend.
Square sync is the best option if you're trying to sync your products especially with variants to square. super fast, great customer service and most important budget friendly.
Hello!! I hope you had a great weekend! Thank you so much for this awesome feedback and I'm really glad we were able to meet your expectations. Please don't hesitate to reach out to us anytime and we'll be more than happy to assist you. Stay safe!
-- Thea :)
Thea and Joseph are both super attentive and very helpful. Unfortunately this application does not sync unit costs or vendors and therefore it is not helpful for my business as we need this information to be part of the syncing process. If the developers change the system to allow syncing of costs and vendors I would 100% sign back up.
Hello Ty. Thank you for your feedback. We would really love to get this integration once it's available, but, as per Squareup's page, for now, it doesn't provide access to vendor / unit cost. - https://developer.squareup.com/forums/t/cost-of-goods-sold/246. Please feel free to email us if you have further clarifications or concerns. We'll be more than happy to assist you.