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Joseph helped us get thing resolved quickly and efficiently. Communication was great!
Thank you!
Hi! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. :)
- Joseph
Thea was a great help! Replied quickly and was efficient in finding a solution to what I wanted to do, and executing it!
I used the square syncing and the agent who helped me she did everything i needed fast and perfective saved me a lot of time i greatly appreaciate her service
Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. I completely understand how rewarding it can feel when your problem is solved within minutes and I'm glad to hear that our support team was able to accomplish that for you. If you have any more questions, please feel welcome to reach back out as we would be more than happy to assist. 😊
Normie is very helpful. Patiently answered all my questions. Very nice service. Hope I can have a fun time with Square & Square Sync.
Hello Amy! 😊
Thank you so much for taking the time to leave us a review!
Glad to hear you are enjoying the app! Just let us know if you need anything , we are just a chat away if you need more help!
Angelica
Excellent Customer service!
We're grateful for your 5-star review! Let us know if you have more to share or if you need support. We're excited to keep impressing you!
Excellent Customer Service for Shopify-Square Sync App.
The customer service for this Shopify app that syncs products from Square was phenomenal. The representative was patient and friendly, guiding me through each step of the synchronization process in a detailed yet understandable manner. Their dedication to my satisfaction was evident, making the overall experience outstanding. I recommend this app not only for its functionality but also for the superior customer service. Thank you for your exceptional support
Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!
The thought of manually entering all of our inventory into our Shopify store was completely daunting and we kept putting it off. Then we stumbled upon Squaresync and decided to give it a shot. We were hesitant to spend the $ on it but I swear it's worth every penny! All of our inventory is carried over and I don't have to spend hours upon hours doing it myself! Thea was a huge help when I was having a minor issue getting our locations connected - she fixed it immediately and was super friendly and knowledgeable. Thanks so much!
**UPDATE: We've been using this for a while now (6 months or so?) and we still love it. I just got off of live chat with Joseph and he answered a dozen questions for me. He was so helpful, knowledgeable, and friendly. I can't recommend this app or company enough. :) Thanks again!
Thank you so much for this awesome feedback. I'm glad I was able to help you fix your issue. Please don't hesitate to reach out to us anytime if you need further assistance. We'll be more than happy to assist you! Once again, thank you for your time and happy holidays!
I had a issue with my inventory not syncing due to my own fault and customer service was quick to help and get my inventory realigned properly.
Joseph gave me such a great help today on the support chat he's a real person! Not a bot, you don't see that a lot these days. 5 stars
Angelica has been extremely responsive and helpful. The application itself is confusing to me and is not very user friendly in my opinion, but Angelica has been patient in assisting me with getting my account set up for over 3 hours now. Great help!