评论 (599)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年10月31日

(Can't review app as of yet)
But I can rate the set up and customer service. It was quick and professional. Omar was patient and followed with up alt soltuions.

August State
美国
9个月 人在使用应用
编辑时间:2024年6月21日

Well, shopify POS needs to have an internet connection in order to work properly. So, I needed a way to handle offline payments with square terminal (we are ren faire vendors) but syncing inventory with square in real time when I could get a connection is essential. I downloaded and setup SQ inventory Sync and was able to start pulling my products over to square automatically. Angelica helped me along the way and was instantly available in the app, which was amazing.

I did have little hangup in that "product syncing" and "inventory syncing" are two different features. A quick chat with Angelica and I am now getting my new products to sync over to square as well as just the inventory for previously synced products. The support has been wonderful and really helped me out of a situation of not being able to take card payments offline possibly saving us hundreds of dollars this week alone.

-------update after about a year.

I had a few issues with the syncing.

After several attempts as solving issues, Khaled worked through the process and for the first time all products are syncing. This shows both a knowledge of the systems involved and the commitment to resolution. Now testing to see if issue is resolved for the long term. Thank you.

Aélhaus LLC
美国
9个月 人在使用应用
2022年11月25日

very good. great help! Very understanding and good communication. It was a very tough task but Angelica worked it out. Super impressed

VibeCulture
澳大利亚
9个月 人在使用应用
2022年6月29日

Nicole was a lot of help! she explain everything really well and has even taking more work to help me instead having me manually do something on my end!

Lucky Cat Cafe
澳大利亚
9个月 人在使用应用
2023年2月9日

Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.

FightwearStoreUK
英国
9个月 人在使用应用
R. I. T. N. S.已回复 2023年2月9日

Hello Daniel!

Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance.

- Angelica😊

2023年10月17日

The customer service for the SQ Inventory Sync service was great! Anglica did a great job of helping me with some syncing issues and everything was resolved immediately!

Roots & Fruits Market
加拿大
9个月 人在使用应用
编辑时间:2023年7月16日

Angelia (our customer service agent) was incredibly helpful and friendly - and explained everything. Great service!

ma cuisine
澳大利亚
9个月 人在使用应用
R. I. T. N. S.已回复 2023年4月7日

Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Normie

2023年4月15日

Joseph helped us get thing resolved quickly and efficiently. Communication was great!

Thank you!

paiyhdance
美国
9个月 人在使用应用
R. I. T. N. S.已回复 2023年4月18日

Hi! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. :)

- Joseph

编辑时间:2024年2月5日

Thea was a great help! Replied quickly and was efficient in finding a solution to what I wanted to do, and executing it!

Ashlyn's Diy Drip
澳大利亚
9个月 人在使用应用
2023年9月25日

Excellent Customer service!

The Tetbury Pet Shop
英国
8个月 人在使用应用
R. I. T. N. S.已回复 2023年9月27日

We're grateful for your 5-star review! Let us know if you have more to share or if you need support. We're excited to keep impressing you!