SK Contact Form Builder
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WARNING! This app crashed both our stores, changed the layout to mobile version when looking at the website on computer. Hidden products, a lot of products didnt show and it moved the whole site to the right so you could only see some parts of the website. WARNING! Shopify should really control what apps they allow on here. This is not built for shopify!
Hello,
We’re really sorry for the inconvenience you faced.
We noticed that you installed our app on two different stores and experienced the same issue. However, before reaching out to us, you contacted Shopify Support. Unfortunately, that took 2–3 days, and in the end, the issue was identified as being related to our app, which led to the app being uninstalled and this review being posted.
If you had contacted us first, we would have been happy to investigate the issue with you. Our app is being used by more than 10,000 Shopify stores, and we haven’t come across this kind of issue before. It could have been caused by a conflict with another app, custom code, or a script running on your store.
We’re also sorry that when we reached out to help, you decided not to continue with the troubleshooting.
If you ever feel like giving our app another chance, please don’t hesitate to reach out. We’ll be happy to investigate the issue and do our best to resolve it. We take pride in our support, and our reviews reflect how committed we are to helping our merchants.
Thank you.
James Blanco provides excellent customer support. We needed two customizations for our intake form. James and his development team provided working implementations in short order.
Polite, friendly, and knowledgeable, James is a pleasure to work with.
They helped me resolve an issue quickly!
Hello,
Thank you so much for your kind words, love, and support. We truly appreciate it and are grateful to have you as part of our community.
Thanks again!
Website crashes when installing this app, warning!
Hello,
We’re really sorry for the inconvenience you faced.
We noticed that you installed our app on two different stores and experienced the same issue. However, before reaching out to us, you contacted Shopify Support. Unfortunately, that took 2–3 days, and in the end, the issue was identified as being related to our app, which led to the app being uninstalled and this review being posted.
If you had contacted us first, we would have been happy to investigate the issue with you. Our app is being used by more than 10,000 Shopify stores, and we haven’t come across this kind of issue before. It could have been caused by a conflict with another app, custom code, or a script running on your store.
We’re also sorry that when we reached out to help, you decided not to continue with the troubleshooting.
If you ever feel like giving our app another chance, please don’t hesitate to reach out. We’ll be happy to investigate the issue and do our best to resolve it. We take pride in our support, and our reviews reflect how committed we are to helping our merchants.
Thank you.
Alles bestens
Hello,
Thank you so much for your kind words, love, and support. We truly appreciate it and are grateful to have you as part of our community.
Thanks again!
There seems to be a bug in the system — sometimes when a customer submits a form, I don’t receive an email notification. However, I can still find the submitted information in the backend; it’s just that I’m not being notified.
SK's Forms is simple and easy to use and perfectly meets my requirements. I have used other form apps before, but the experience is very poor, such as not being able to receive email notifications, not being able to open the app, etc. But SK's form avoids these problems perfectly. Highly recommended!
This form is very useful and meets almost all of my needs. The customization options are excellent. I really like it—keep up the great work, team!
The app is user-friendly and powerful, allowing me to easily create a variety of custom forms. The customer support is excellent, and the team is responsive and solves any issues I encounter during use. Overall, the experience is great and it is worth recommending.
Great form app. Easy to set up and use. Free plan is enough for our use.
