SkuHarmony

I can completely relate to the other reviews saying that it duplicated their inventory and made a huge mess. However, once I sat down with customer service via zoom and they explained how to fix it, it made so much sense. I run a brick and morter via square and have an online store via shopify and hopefully once I get my duplicate skus edited...this platform will do what it says. It does take time to onboard the two apps. Just make sure you don't have duplicate skus in your inventory or you will have a mess when you merge! Josh in customer service is Super helpful and Id reach out to him if you have questions!

I'm trying to use this app to sync my square brick and mortar and my online, however customer service is so lacking that they don't even write back for weeks to help me get set up. Please check / answer your emails guys!! Thank you for your reply. We would appreciate a call back or email to help us get this app set up. Thank you Kindly.

SkuHarmony's customer service is horrible! After deleting the Skuharmony's App, due to its poor performance and the hardships I suffered due to the economic crisis from covid-19, I still got charged. I reached out to Shopify a few days later when the funds came out of my account. Shopify was helpful and understanding. They reached out to SkuHarmony for a much needed refund. This is the response I got from Dustin at SkuHarmony, "I authorize a refund for the SkuHarmony application if it was not performing to the user's expectations, but to request a refund "due to current situation with covid needs the funds back for the subscription" is a bit out of the ordinary. I don't run a charity. Do they have a better reason for requesting a refund?". I am completely turned off by Dustin's reply, simply hurtful. Do we need a better reason than Covid-19 and a pandemic? Unbelievable.

I had a problem linking my shopify and square accounts, and the people at Squarify helped me solve the issue in minutes. Incredibly helpful, and I’m so grateful to have been able to ask for their advice. Thank you!

I have a B&M store where I use square and a shopify website plus an ebay store. I don't think the syncing between square & shopify always works. Sometimes we sell an item in store and find it is still on the shopify website. I don't think this app is worth the high monthly price they charge. For this price it should be exact everytime.

Every time I add inventory to Square, the numbers in Shopify get screwed up. It often goes rogue, altering inventory numbers when no transactions have taken place to change numbers. Auto-sync works sporadically. Heading into the holiday season, I really need to trust the sync between Square and Shopify but cannot with SkuHarmony.

I needed this app for a transition from Square to Shopify. This is the absolute worst app for this task. Half the time SkuHarmony won't open and the other half of the time it takes a half hour to load just to end up crashing. I do not recommend.

I used this app to sync my inventory in Shopify and Square so that we would have a real-time count of our inventory online as well as in our store. And this will save us lots of time at the end of the year when we need to do a product count. Very easy to use and manage.

This app is overall an okay app, however a bit inconsistent for my liking, which causes a bit too much duplication of work. Too often I find my inventory levels being manipulated without me touching anything. Unfortunately, it doesn't automatically sync, either, as promised. After I press the sync button, it duplicated inventory which is also duplication of work because I literally need to go in and delete the second item created, which falsifies information.

Another thing to note is that when you create an item in Square, it seems to create more issues than working in Shopify. However, on the flip side, when working in Shopify, my Tax settings are not connected and I have to add an additional step to update the Tax settings on the items that were just added to Square. IN ADDITION, THE DESCRIPTIONS NOW DO NOT CARRY OVER. They used to, though.

I have been using this app for a few months now and feel I'm giving a full review, as opposed to a review right away. I depend on this app and wish there was something a bit better out there for the same price. Given the constraints, I find it too expensive. Explore other options prior to choosing this one, however note that the sync between the two applications is valuable enough to continue using it, despite having to do it yourself and double check "automated" work.

I had this app at 3 stars before dropping it to a 2.

Sorry, but a bit too many problems for my liking

AMAZING APP and the best customer service!! Thank you so much Chad!