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I have been using this app for a couple of years now, I sell online and have a brick & mortar store so for the inventory to be adjusted immediately is imperative. This is an amazing app in a the price range I can handle. First off they have a free plan which makes it soooo easy to do yourself, just a little time consuming or upgrade and let it work for you. I have used other plans and the inventory was ALWAYS off, i trust the accuracy of SkuHarmony. As for the customer service, WOW! What an improvement there! I had somewhat of a hiccup and I got a zoom call from Joshua! Keep up the good work!
Thank you so much! We are excited that it is working well and you were pleased with your experience!
We LOVE this app! We searched for a long time to find the solution to using Shopify for our online store and Square in our Brick and Mortar. We really didn't want to stop using Square. Squarify saved us! It is really easy to use and navigate. It is quick to update everything and shows very clearly what needs to be updated. Being able to review any discrepancies in one place is a great time saver and ensures accuracy!
I don't think I've EVER received BETTER customer service then I have from Squarify! The creator is very passionate about his app and making sure it's fitting our needs and working exactly the way it should. On multiple occasions, Squarify customer service has gone out of their way to make sure we're up and running successfully. Super THANKFUL for Squarify!
It worked great for almost a year, then they updated the app supposedly. The customer service was really lacking. The person I spoke with was very cavalier. (As if it did not mater that my inventories were not synced daily from my POS to my website.) Now, it does not work at all! I went to remove the app to try and reinstall it. The plan I was using is no longer available. But they do have a plan that no costs $49/month. Hmmmm! I think I see where the problem is... Its all about trying to make more money than they were. Will not ever recommend this app.
Thank you for your review; and I apologize for your poor experience. To resolve this, please disable automatic syncing and manually reconcile the inventory quantities using Shopify and Square. Then, manually sync your inventories to ensure everything pulls into SkuHarmony correctly. Then you can re-enable automatic syncing to continue keeping your inventory in sync.
SkuHarmony is free to manually clone and sync your inventory, and $49 monthly to automate the inventory quantity syncing. No changes have been made in pricing.
This app has honestly saved me from pulling my hair out over inventory syncing and discrepancies. Running a small business is definitely a challenge, especially when running it across two platforms. Squarify has helped me sync up and keep track of our entire inventory, ensuring that everything online + in store is live and accurate. Not only is it an easier interface that other syncing app's I've tried, but their custom service is reliable and dedicated. With any issue or confusion, they've been quick to respond and answer all my questions–and they follow-up as well to make sure everything ended up a-okay. Seriously cannot thank or recommend Squarify enough!!!
This app saves me dozens of hours per month. We run Square POS in our retail store and keeping the stock levels in sync started small but quickly turned into a major daily, manual task. Fortunately, this has come along and saved the day! Chad's support has also been excellent, very responsive. If you use square and Shopify together you cannot do it without this app!
I use Square at events and in my boutique, and Shopify on my e-commerce website but all of the above draw from the same inventory source (which I keep at my shop). Squarify allows me to keep stock counts in sync between Square and Shopify, which is essential! Thanks for a great app!
Just getting started but so far everything works great and customer support has been fantastic! Thank you for making small-business life easier!
I can completely relate to the other reviews saying that it duplicated their inventory and made a huge mess. However, once I sat down with customer service via zoom and they explained how to fix it, it made so much sense. I run a brick and morter via square and have an online store via shopify and hopefully once I get my duplicate skus edited...this platform will do what it says. It does take time to onboard the two apps. Just make sure you don't have duplicate skus in your inventory or you will have a mess when you merge! Josh in customer service is Super helpful and Id reach out to him if you have questions!
Great customer service after the app stopped syncing. I used the chat function and it took about 30 minutes for the issue to be rectified. Fast and easy!!