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The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes.
Support is Ok. But the app is not working normally. Sync orders and inventory levels - are Ok. But if you need to sync products - you will have all possible and impossible errors. Just a last case - you can sync a product just after renaming this product in Shopify.
We've used Square for years but needed a robust online shop option. This is a great option that allows us to use the existing POS products we've invested in (which are brilliant in Australia) without a new investment in the Shopify technology that doesn't operate well here yet.
We've had some technical issues but Surya and the team fixed them quickly and even provided a small discount as we are a charity which we greatly appreciate.
It looks like a great integration, very clear and will allow us to optimise across two platforms. Reasonable price to avoid costly equipment upgrades and more training on new POS system.
Nice and easy to use. I needed some guidance, and the support team was around to assist to resolve within 5 mins! Highly recommend
Customer service was kind and patient through the turtorial. I will start using this app and see how it goes.
Thank you for your help, I needed to get a good start.
I really enjoy this app! I had to talk to customer service, and they were able to help me in no time!
Has issues with connecting my products and Patrick really helped me figure out everything and even give me tips on how to use app. Very helpful and professional
Installed app, got a booking to configure via google call. Was very helpful in checking settings and talking about possible use cases. Great service, App does what it says on the box.
Great and fast support. Customer service is very attentive