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excellent customer service, load times are a little slow, but not a big deal. support responds very quickly, and is very polite!
Thank you so much for the review 😊 We're constantly working with Shopify to improve the loading speed inside the POS , and we hope it'll be solved soon on their upcoming POS updates 🙂🙏
Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!
Very fast customer service!
The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.
Having long-term customers write reviews is always a pleasure! 🥰🥰
We suggest trying our sales performance, commissions, and scheduling features as well- it'll help you to reduce the payroll effort to the minimum. And as always - we'll be happy to help you set everything up quickly with the POS 😊
I chatted with Peter from Easy Team and he was able to walk me through resetting my password and editing my time sheet. He also answered my questions about pricing. Great customer service!
Loving it! It was so easy to set up and the support was so patient and helpful with my many questions!
Thank you so much for the review! We're so glad you find us easy to set up :)
We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!
Thank you so much for the review 🙂
The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.
We're always happy to help :)
In case you need anything, don't hesitate to reach out!
Cannot begin to tell you the contrast between this and other time tracking apps! Basic and easy to use features, easy to navigate and set up. Customer service can't be beat!
Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!
Thank you so much! We really recommend working with the latest iPad IOS versions - we're always keeping in line with the latest POS updates 😊