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We have been looking for something that shows what our staff were doing in our shop admin. Staffy support is amazing as well - and the app itself is really easy to get started. Looking forward to connect the payroll and scheduling as well.
Thank you very much for your feedback😉 We are always glad when our application is liked by our customers💐
really helpful app for anyone that is more than a solopreneur and has a VA staff. helpful to track our employees, pay them (with PayPal), and keep them productive. way better method than google sheets we were using.
We're so glad to hear that! 🙂
Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.
Thanks for the feedback! 🙂 Unfortunately, the loading time is an issue on the Shopify's POS app itself (and happens with all the POS apps), BUT - we're happy to announce that we'll be taking part with Shopify's upcoming POS update that will solve this for good 🙂
In the meantime - one of our CS team will reach out to provide you with a temporary solution that might solve it for you. And again, thank you for the feedback 🙏
Super prompt and very helpful assistance! We recently downloaded the app to test out to implement with our team and all our questions have been answered within 15 minutes of browsing the app.
The app so far has made things a breeze. Thank you to Miss Hanna who helped get everything right and on track as it should be!
Thank you so much for the kind review! We're always happy to help! 😊
Peter was super helpful with answering many questions that I had regarding charges and where to find billing info. He was patient and took the time to answer ALL of my questions. We communicated using the chat feature and was pleasantly surprised that I wasn't stuck chatting with a bot. Overall, using the EasyTeam app has been straight forward and easy to integrate with our Shopify POS. Would recommend!
Daniel in customer service was brilliant to liaise with and offered so much support to myself being a new member.
No complaints from me - brilliant so far and are features set for the new year.
Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.
Great customer service -- super responsive and prompt, walked us through issues and troubleshooting as well as taking our problems back to their team to make sure they knew about said issues.
Thank you so much, we're trying our best to help with anything needed ASAP :)
There is a glitch when you tap the clock in tile on Shopify POS it logs in to the admin/owners Shopify dashboard with full owner permission to edit everything like staff permissions, see all sales activity, etc just by tapping alone it is the most dangerous security breach I contacted them they are aware of this issue.
Hey there,
You have experienced a glitch in the Shopify POS itself, not in the app. If you would like, we can assist you in any way we can, but we recommend speaking with Shopify directly to have it fixed for you.
That app saves us TONS of time. The support is amazing and you can tell their team really cares, specially Daniel! We installed it for couple of our stores to manage employees.
We're using the app mostly for scheduling and tasks management, to understand what our employees are doing.
Waiting for the Xero / Quickbooks integrations so we can export the salaries directly to there.
Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.