EasyTeam POS Staff Management , 174 รีวิว

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 93% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
25 เมษายน 2023

Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.

Kitchen a la Mode
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
EasyTeam ตอบแล้ว 26 เมษายน 2023

Thanks for the feedback! 🙂 Unfortunately, the loading time is an issue on the Shopify's POS app itself (and happens with all the POS apps), BUT - we're happy to announce that we'll be taking part with Shopify's upcoming POS update that will solve this for good 🙂

In the meantime - one of our CS team will reach out to provide you with a temporary solution that might solve it for you. And again, thank you for the feedback 🙏

4 สิงหาคม 2020

We have been looking for something that shows what our staff were doing in our shop admin. Staffy support is amazing as well - and the app itself is really easy to get started. Looking forward to connect the payroll and scheduling as well.

You Ain't
อิสราเอล
18 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 4 สิงหาคม 2020

Thank you very much for your feedback😉 We are always glad when our application is liked by our customers💐

15 ตุลาคม 2019

really helpful app for anyone that is more than a solopreneur and has a VA staff. helpful to track our employees, pay them (with PayPal), and keep them productive. way better method than google sheets we were using.

Qstomize.com
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18 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 15 ตุลาคม 2019

We're so glad to hear that! 🙂

17 พฤษภาคม 2022

The app so far has made things a breeze. Thank you to Miss Hanna who helped get everything right and on track as it should be!

Jax Wax Houston
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14 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 18 พฤษภาคม 2022

Thank you so much for the kind review! We're always happy to help! 😊

11 ธันวาคม 2019

Daniel in customer service was brilliant to liaise with and offered so much support to myself being a new member.

No complaints from me - brilliant so far and are features set for the new year.

HB Writing Content Management
สหราชอาณาจักร
13 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 23 กุมภาพันธ์ 2020

Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.

29 มิถุนายน 2022

There is a glitch when you tap the clock in tile on Shopify POS it logs in to the admin/owners Shopify dashboard with full owner permission to edit everything like staff permissions, see all sales activity, etc just by tapping alone it is the most dangerous security breach I contacted them they are aware of this issue.

AHAD
ตรินิแดดและโตเบโก
ประมาณ 1 ปี ในการใช้แอป
EasyTeam ตอบแล้ว 29 มิถุนายน 2022

Hey there,
You have experienced a glitch in the Shopify POS itself, not in the app. If you would like, we can assist you in any way we can, but we recommend speaking with Shopify directly to have it fixed for you.

10 มิถุนายน 2021

Great customer service -- super responsive and prompt, walked us through issues and troubleshooting as well as taking our problems back to their team to make sure they knew about said issues.

Misfit Bazaar
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13 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 10 มิถุนายน 2021

Thank you so much, we're trying our best to help with anything needed ASAP :)

12 ธันวาคม 2019

That app saves us TONS of time. The support is amazing and you can tell their team really cares, specially Daniel! We installed it for couple of our stores to manage employees.
We're using the app mostly for scheduling and tasks management, to understand what our employees are doing.
Waiting for the Xero / Quickbooks integrations so we can export the salaries directly to there.

goodcompanystore10
อิสราเอล
13 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 23 กุมภาพันธ์ 2020

Thank you for the 5-star review👍 We are very happy that you liked our app. Our support team is always happy to help you.

28 มิถุนายน 2022

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.

Drift House
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12 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 28 มิถุนายน 2022

What a great review! ☺️

Thank you very much for sharing the things you would like to see included in the platform, and we'll keep doing our best to make sure it is as good as it can be :)

8 สิงหาคม 2022

A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.

Koo De Ker
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11 วัน ในการใช้แอป
EasyTeam ตอบแล้ว 9 สิงหาคม 2022

Thank you so much for the review! 🙏
Our support team is always ready to help 😎