Reviews (231)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage staff across multiple locations, track employee hours, and handle commissions efficiently. It simplifies payroll and scheduling, enhancing operational efficiency with features like time clocks, scheduling tools, and Shopify integration. Merchants appreciate the customizable checklists and templates, and highlight the exceptional customer support from staff members like Natalie, Emily, and Peter. The app is favored for its comprehensive tools and responsive support, making it a top choice for optimizing staff management.

January 4, 2023

Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!

TigerFriday
United States
Over 1 year using the app
November 8, 2023

Very fast customer service!

Miller Sports
United States
Over 1 year using the app
March 29, 2022

The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.

SOKOLLAB
United Kingdom
Over 1 year using the app
EasyTeam replied March 30, 2022

Having long-term customers write reviews is always a pleasure! 🥰🥰
We suggest trying our sales performance, commissions, and scheduling features as well- it'll help you to reduce the payroll effort to the minimum. And as always - we'll be happy to help you set everything up quickly with the POS 😊

January 17, 2023

I chatted with Peter from Easy Team and he was able to walk me through resetting my password and editing my time sheet. He also answered my questions about pricing. Great customer service!

Scottsboro Tackle Co.
United States
Over 1 year using the app
March 1, 2022

Loving it! It was so easy to set up and the support was so patient and helpful with my many questions!

The Coosa Belle Boutique
United States
About 1 year using the app
EasyTeam replied March 3, 2022

Thank you so much for the review! We're so glad you find us easy to set up :)

December 16, 2021

We're Incorporating the app and the process have been easy with the help of their amazing team!!!!!

Water Fusions
United States
About 1 year using the app
EasyTeam replied December 16, 2021

Thank you so much for the review 🙂

December 1, 2022

The app can be confusing at first but the customer service is awesome. Hanna is so sweet and she goes the extra mile to help me when I'm not understanding something in the app.

Rue Ridge
United States
About 1 year using the app
EasyTeam replied December 5, 2022

We're always happy to help :)
In case you need anything, don't hesitate to reach out!

October 4, 2023

Cannot begin to tell you the contrast between this and other time tracking apps! Basic and easy to use features, easy to navigate and set up. Customer service can't be beat!

Arizona Trading Co., Inc.
United States
12 months using the app
Edited April 25, 2023

Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!

Whiz Kids
United States
12 months using the app
EasyTeam replied May 2, 2022

Thank you so much! We really recommend working with the latest iPad IOS versions - we're always keeping in line with the latest POS updates 😊

March 30, 2022

Great app, very helpful to run your business, they still need to improve the option to calculate the commission feature. besides this everything else is very useful to running your team. Highly recommended! the customer's support was very useful for the set-up.

Vine Vera
Germany
10 months using the app
EasyTeam replied March 30, 2022

Thank you so much for the review!! 😄
At the moment, we allow to auto-calculate fixed commissions per different products, and commissions based on the staff's sales goals.

One of our team will reach out to you shortly to learn what additional functionality you'd like to have so we'll be able to provide you with a better product :)