Avis (149)

Note globale
4,1
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
10 mai 2022

Excellent product, very happy with the support that helped us to clarify a display question we had. Quick, efficient and very polite.

Ikkyu Tea
Japon
5 mois d’utilisation de l’application
3 août 2022

I have some trouble but got them solved very quickly. They have a great support team to help you with what you need. Really appreciate.

YUMI KIM
États-Unis
4 mois d’utilisation de l’application
4 avril 2021

Super easy to use and excellent marketing service. Makes customers come back and build loyalty. Love it!

TheBXGStore
États-Unis
4 mois d’utilisation de l’application
27 novembre 2020

I'm still in the early stages of building my business and this app is helping me build engagement with my customers.

HollyBDesigns
États-Unis
3 mois d’utilisation de l’application
1 février 2022

Tremendous disappointment. So many issues it's hard to explain all here. Their system doesn't fundamentally work. Their launcher API takes 20+ seconds to load. Customers are unable to redeem rewards. Customer support for these critical issues is basically non-existant.

KITSCH
États-Unis
Plus de 3 ans d’utilisation de l’application
Stamped.io a répondu 9 février 2022

Hello KITSCH,

Thank you for your review and feedback.

We apologize for the issues you are facing with the rewards widget. Our engineers are currently working on fixing the ...

4 novembre 2020

i love the convenience of the app. it has been very helpful to my business. i love how i was able to easily connect it to shopify

Breast cancer slayer
États-Unis
3 mois d’utilisation de l’application
12 février 2021

Easy to use and guides you through every step. This is perfect for pushing more customer centered companies to get rated. Thanks!

WallsProducts
États-Unis
3 mois d’utilisation de l’application
2 septembre 2022

I used to LOVE this app when it was the free version... no bugs or issues...then I had to start paying PREMIUM which is a ridiculous amount of money....costing 50% or more of what it costs to run all of Shopify..... since the update I can no longer access customers points on POS if they have more than one reward to use. Customer support is useless as you can only contact thru email and it takes ...

j.jules fashion
États-Unis
Presque 3 ans d’utilisation de l’application
Stamped.io a répondu 23 septembre 2022

Hi Julie,

We're always here for you if you need help, and you are more than welcome to request a callback if you feel speaking to support directly would be easier for you!

...

Modifié le 26 novembre 2023

Dashboard is having issues. Unable to load customer details and their points, which means you cannot manually credit/debit points for them or check their points balance.

Developers are very slow in fixing bugs. Not recommended for a paid app.

Upon further checking, many customers points are not credited at all. This has caused great distress to our business as we have no way to track back how ...

Unnie K-Shop
Singapour
Presque 3 ans d’utilisation de l’application
Stamped.io a répondu 11 octobre 2023

Hello Unnie K-Shop Team,

Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you've been facing with the Loyalty app. We ...

26 janvier 2024

Fairly easy to transition from one loyalty system to another; we migrated from Loyalty Lion and Stamped's customer service was a big help in making it possible!

Barrister and Mann LLC
États-Unis
2 mois d’utilisation de l’application