Avaliações (149)

Classificação geral
4,1
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 13% das avaliações são de 1 estrelas
15 de junho de 2022

There's too many bugs using this Stamped Loyalty and Referral system. Upon transaction of sale via Shopify POS, customer points are not reflected in the system even after 3 days of transaction. Hope the tech team could solve this issue as the entire redemption and reward system is not bullet proof.

House of AnLi
Singapura
Mais de 1 ano usando o app
Stamped.io deixou uma resposta 16 de junho de 2022

Hi there House of AnLi team,

Thank you for your feedback here. The POS aspect of our Loyalty product is currently receiving an "all hands on deck" approach from our product ...

9 de janeiro de 2023

I'm paying $279 a month to have Stamped Review integrated with Stamped Loyalty. For this expensive price, the least I would expect is that everything would work without a hitch. It's been a month since my customers can't review their purchases from their Loyalty program to earn points. I've contacted the support team 3 times with photos and videos and I get nothing but automatic emails. ...

All Yours
Espanha
Aproximadamente 1 ano usando o app
Stamped.io deixou uma resposta 10 de fevereiro de 2023

Hi All Yours team,

We're very sorry to see this has been your experience.

I've reached to personally to see if we can assist you further, though I see you don't have any ...

20 de março de 2023

Been using this for 2 months now and am so unhappy. I've been having so many issues with things not working and customers complaining that they can't use their points as they should. When I contact support they tell me its a global problem and they are working on it...there is no way to talk to an actual person in real time and the email support is completely unhelpful. Looking for a different ...

Monday Morning Press
Estados Unidos
12 meses usando o app
Stamped.io deixou uma resposta 28 de março de 2023

Hi there Monday Morning Press team,

Thank you for taking the time to share your feedback with us. We are sorry to hear that our app has not met your expectations and that you ...

11 de maio de 2020

This is confusing because I selected stamped io for reviews and the loyalty program downloaded. it would he helpful to have the actula program i wanted to install be installed.

Nadra Care
Estados Unidos
10 meses usando o app
Stamped.io deixou uma resposta 11 de maio de 2020

Hi there,

Thank you for your review :)

Our apologies that you're facing issues with the installation, this usually happens when you already have the Reviews & UGC app ...

11 de maio de 2023

Looks promising in all the videos but DOES NOT DELIVER!

There is next to no support and so many glitches! It cant even calculate customers points properly. What a waste of 3 months of our money and time! Save yourself the headache and do not waste your time or your money. We are paying $479 USD a month for the top level and it doesn't work! What a joke!

The Wholefoods Refillery™
Austrália
3 meses usando o app
Stamped.io deixou uma resposta 15 de maio de 2023

Hello Wholefoods Refillery team,

I'm sorry to hear that you've had a frustrating experience with our program. I understand how important it is for you to be able to use our ...

22 de fevereiro de 2022

Extremely disappointed. I wasted weeks of my time, and my coder's time and money spent to get this running. So many issues I don't know where to begin. The points program does not work consistently, the referral program is buggy and I received far too many complaints from my customers. Website speed is now dramatically slower because this platform is incredibly buggy and laggy. Their launcher ...

Schaf Skincare
Canadá
Aproximadamente 2 meses usando o app
Stamped.io deixou uma resposta 22 de fevereiro de 2022

Hello Schaf Skincare,

Thank you for your feedback and review!

We are sorry to hear about the issues you are facing with the loyalty program. It seems that our support team ...

24 de abril de 2021

The customer service of stamped is always friendly and helpful, nevertheless, the program is unfortunately not recommended at some important points, I list them now: 1. The Pricing: Here on shopify you can't see that the prices depend on the order quantity of the store. For example, we are a store with low-priced products and now we are supposed to pay over $600 just because we get over an order ...

PicArt
Alemanha
14 dias usando o app
Stamped.io deixou uma resposta 24 de abril de 2021

Hello PicArt,

Thank you for your review & feedback! Please allow us to address some of the points you have brought up accordingly.

1. The Pricing: This is currently stated ...

1 de abril de 2022

I have been emailing them for 8 days about a few questions and they never get me what I want to know. One of the team members told me my idea will work but the other one told me not. I will not recommend their app at all, they cannot make good communication not even speaking an APP

cnhl-1
China
1 dia usando o app
Stamped.io deixou uma resposta 3 de abril de 2022

Hey there cnhl-1,

We're terribly sorry to hear about your recent support experience. Getting two different responses to the same question is definitely less than ideal.

I ...

14 de abril de 2022

Stamped.IO's dedicated rewards page is impossible to use. It's a clunky process with mediocre results. I was hoping for something more straightforward.

MotorsportMaps
Estados Unidos
24 minutos usando o app
Stamped.io deixou uma resposta 14 de abril de 2022

Hi there Motorsport Maps team,

We're sorry to hear the experience with our Loyalty&Rewards product wasn't smooth sailing for you. We value product feedback from our merchants ...

11 de setembro de 2020

Downloaded what I thought was going to be a loyalty app. Got a customer reviews app instead. Talk about a bait & switch.

Tipsy Hues
Estados Unidos
4 minutos usando o app
Stamped.io deixou uma resposta 11 de setembro de 2020

Hello Tipsy Hues,

Thank you for your review.

Stamped.io runs 2 apps currently: Reviews & UGC, Loyalty & Rewards.

You can actually downloaded our loyalty app, since our ...