Stamped Loyalty & Referrals

Great and fast customer service!

We are working on building out our loyalty + rewards program, and Sid was very helpful in answering all the questions I had.

The tool itself is very user friendly for anyone that doesn't have the experience.

Whenever I have a question about my account, Stamped customer service always handle it in a jiffy.

I have been using Stamped.io's review app for over three years and recently upgraded to the Pro plan, adding their loyalty program. While the app has some limitations, I requested customizations to better suit my website. The team at Stamped.io, especially Ashok, has been outstanding from start to finish. They are always quick to respond and address all my detailed requests and customizations efficiently. Ashok and the other team members consistently exceeded my expectations, and I am deeply appreciative of their assistance. Without their help, the process would have been challenging. Initially, I had doubts about whether this app could meet my needs, but their exceptional support has given me complete confidence. I highly recommend Stamped.io to other store owners looking for a reliable review and loyalty program solution.

Hi, I am not using the app, how can I delete all the data in my site?

Ben at Stamped was so knowledgeable and fast for all the needed customizations

Desinstalé la aplicación en Junio, estamos en Agosto y me siguen cobrando mensualidad

I switched to this app and the experience has been abysmal. In the last month I have had the following issues

1. Customers orders not synced to accounts

This took over 2 weeks to get a response to, despite it being a "known issue"

2. A pop up appears after checkout that I did not install and can not turn off. Support CAN NOT FIND THE CODE in my store to turn it off.

3. Rewards do not work. A Customer redeem rewards, they do not receive their coupon (via email or otherwise.) On the backend, I (nor support) can find their coupon...

TLDR: This app is not functional.

Be wary. Their review app is good, but this one is awful.

One of the best Applications that I ever used for marketing and make customers become a royalty . I’ve been using almost 3 years and I made decisions to upgrade plan for my website this year because I got more and more customers ,support team is super helpful Elvis he solved me the problem very quickly when something went wrong .Big thanks again Elvis from www.Samadoolcoffee.com

The system is flaky and the support is very slow. I only got one month free for it not working - now I see another person got 2 months free. I will be requesting the extra month as the system is not adding points since the start of this month. My customers are angry. This is completely unacceptable for an app that costs $170 per month.

Support is ignoring my request for information about why this is not working. I am now actively looking for an alternative.

Have been using the app for several months along with the Shopify POS. Had been working well until approx 2 months ago.
“Support” has been very slow and issues still not resolved. I have been offered 2 free months which is helpful but unless resolved very soon I’ll be cancelling and looking for alternative provider for both reviews and loyalty.
Issues have been points not updated, random points added to customers who have not made purchases, points no longer visible on the POS to see customer points and discounts (we have to manually go to the stamped dashboard on desktop to view and manually adjust) and in a busy bricks and mortar store is impractical and time consuming)