Stamped Loyalty & Referrals

I have just installed this app and I am very happy with it, not to mention the support team who are very helpful, thank you to the support staff I have engaged with so far.

In my opinion it is a very good app to encourage your customers to buy items as well as save money at the sametime, now i gave it 4 stars because I do not really know how to work the whole code part of this and I do not want to mess around with it and mess up my current online store.

Extremely disappointed. I wasted weeks of my time, and my coder's time and money spent to get this running. So many issues I don't know where to begin. The points program does not work consistently, the referral program is buggy and I received far too many complaints from my customers. Website speed is now dramatically slower because this platform is incredibly buggy and laggy. Their launcher takes way too long to load. Customers are unable to redeem rewards or refer a friend. Customer support for these critical issues is brutal - support takes 4-5 days to respond. We informed technical support 3 times that there were issues, and each time they replied with a 'fix', only to have another issue arise. The final straw for me was when their server crashed rending the whole platform useless, and customer service did not respond for 4 days. This not only was a waste of time and money it also has had a negative effect on my brand and I now have angry customers to deal with. The whole point of this app is to enhance our customer's experience and retention yet it did the complete opposite. Shockingly bad app with shockingly bad customer service.

I first became familiar with Stamped.io via their reviews app. One of the best if not the best review plugin online. A few days ago, I decided to give their loyalty & rewards plugin a try and I was not surprised at all how amazing it is. There is something about Stamped.io, they truly know value.

Great interface, quite user friendly. Was also having a problem trying to save the changes when adding free products as rewards, but customer support managed to help me resolve this quite quickly. Thank you!

In the past two years that our site has been live, we’ve been through MANY trials of apps catered to reviews, loyalty programs—even those “all-in-one” apps touting maximum functionality for the most cost-effective price. And from the TOP of the TOP tier to the unknown start-up apps, each one suffered from a core failure. We’d find that bugs couldn’t be resolved because of lack of assistance, integration was immense and (for some reason) perpetually ongoing, etc... But out of all the apps we’ve tried, Stamped has hands-down outran the competition! We currently use both their loyalty and review apps, because, well, they’re the best. Their customer service is lightning fast, their team knowledge immense, and not to mention the ultimate reason for using any app—after integration we only need to utilize the app functionality, and can get back to our business, instead of troubleshooting bugs all the time. Thanks Stamped! We look forward to working with you more!

Rojel sells NZ Manuka honey and NZ Royal Jelly harvested in our Auckland apiaries. We are beekeepers.
We decided to implement Shopify for ourselves and also interested in the Rewards program. Stamped.io provides us a variety of functionalities that we required and we are really satisfied.
Moreover, all the team members in Stamped.io responded to us very quickly and professionally. I would like to give my special thanks to Tarn Yost, Ivan Ong, Blake Knezevich, Mohamed Badawi, Blake Knezevich, Joel Santos, Kaushik Mallick, Ais D and all the members in Stamped.io who helped me.
rojelnz.myshopify.com will be unveiled soon to www.rojel.co.nz in mid May 2021. (Now www.rojel.co.nz is in Wix without webshop.)
Thanks again and visit our new website after mid May. Steve
Rojel

Great APP! Allows you to improve engagement on your website! I am able to create fun loyalty rewards for my customers! Very exciting!

I've been using Stamped review app since the beginning and now I'm in love with a loyalty program. The CS team is amazing!

Excellent service. Bryan, my onboarding expert helped me to solve some issues and made the migration from another app more pleasant and easy. I've been a loyal customer of Stamped.. Now I wish they have more rewards for customers like me. ;)