評論 (149)

整體評分
4.1
各級評分數量
  • 72% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2021年11月4日

The customer service team have been beyond helpful and easy to deal with for all our requests and customisations. Beyond grateful for their help :)

Next Chapter Society
澳洲
使用應用程式 接近2年
2023年9月18日

I have been unable to get in touch with customer support. The entire loyalty suite seems flawed in major ways. Examples:
Customers can only redeem their points via the launcher (which we don't want to use because it's another interstitial customers have to contend with), or in the checkout (a feature that Shopify is sunsetting next August).

We have a dedicated landing page that we're trying to ...

The Sola Company
美國
使用應用程式 1年多
Stamped.io 已回覆 2023年10月11日

Hello Sola company,

We appreciate your feedback about our Loyalty app and apologize for any inconvenience you've experienced. Your insights are valuable as we continue to ...

編輯時間:2021年9月7日

Seems to have a lot of great features and was relatively easy to set up, but the most important feature (redemption) is confusing and leaves the user believing there's a glitch. To make it worse, all support is via email. So while our client steams over this problem, all we can do is say, "We emailed them." The issue seems to be that when a user wants to redeem awards, there is a discount code ...

Morinaga Nutritional Foods, Inc.
美國
使用應用程式 2年多
Stamped.io 已回覆 2021年9月8日

Hello Morinaga Nutritional Foods,

Thank you for your review and feedback.

The "Apply Code" function will apply the redeemed code to the cart on the checkout page as well. Our ...

2022年6月15日

There's too many bugs using this Stamped Loyalty and Referral system. Upon transaction of sale via Shopify POS, customer points are not reflected in the system even after 3 days of transaction. Hope the tech team could solve this issue as the entire redemption and reward system is not bullet proof.

House of AnLi
新加坡
使用應用程式 1年多
Stamped.io 已回覆 2022年6月16日

Hi there House of AnLi team,

Thank you for your feedback here. The POS aspect of our Loyalty product is currently receiving an "all hands on deck" approach from our product ...

2021年2月28日

I first became familiar with Stamped.io via their reviews app. One of the best if not the best review plugin online. A few days ago, I decided to give their loyalty & rewards plugin a try and I was not surprised at all how amazing it is. There is something about Stamped.io, they truly know value.

TankMatez
美國
使用應用程式 大約1個月
2023年1月9日

I'm paying $279 a month to have Stamped Review integrated with Stamped Loyalty. For this expensive price, the least I would expect is that everything would work without a hitch. It's been a month since my customers can't review their purchases from their Loyalty program to earn points. I've contacted the support team 3 times with photos and videos and I get nothing but automatic emails. ...

All Yours
西班牙
使用應用程式 大約1年
Stamped.io 已回覆 2023年2月10日

Hi All Yours team,

We're very sorry to see this has been your experience.

I've reached to personally to see if we can assist you further, though I see you don't have any ...

2024年2月27日

Most satisfied with the Customer Support. They resolved my issues swiftly. The interface of the app is very user friendly.

Ethical Grace
義大利
使用應用程式 26天
2020年11月24日

J'ai utilisé cette application pour pouvoir créer un lien plus fort avec mes clients sous un système de récompense en points, en parrainage... Après je suis toujours dessus car j'aimerais qu'il s'affiche en français sur mon site mais je n'ai pas encore trouver comment!

SiBody
法國
使用應用程式 1年多
2023年3月20日

Been using this for 2 months now and am so unhappy. I've been having so many issues with things not working and customers complaining that they can't use their points as they should. When I contact support they tell me its a global problem and they are working on it...there is no way to talk to an actual person in real time and the email support is completely unhelpful. Looking for a different ...

Monday Morning Press
美國
使用應用程式 12個月
Stamped.io 已回覆 2023年3月28日

Hi there Monday Morning Press team,

Thank you for taking the time to share your feedback with us. We are sorry to hear that our app has not met your expectations and that you ...

2020年10月4日

Four stars just because I have yet to really delve into all of the features, but what we are utilizing is absolutely wonderful! User friendly and easy to customize. Thank you from RosiePanda!

RosiePanda
美國
使用應用程式 大約1年