Love the app but as mentioned by others it does go down a lot and you do not have access to your sounds nor do your customers. It just shows up as a blank spot on your page and you can't fix it. Just have to wait until they do. No messages to us to let us know there was downtime or anything. Just have to hear it from customers. Update: the app has been down for over a week now. pretty sure it is no longer maintained. lost a few files we uploaded to it too. no one answers support either. gives you an error page when you try to enter the app.
We have fixed the problem.