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Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally.
Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.
Generally very useful app for most carriers. Very quick to print. However there are some technical issues and bugs that come up once in a while that take time to fix - best to have a dedicated team meber to manage Starshipit implementation to fix these as they come up. Ron from Starshipit has been very helpful in onboarding us and our carriers. I generally recommend this to business that want visibility and flexibility in their shipping & fulfillment.
We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.
Adam our onboarding expert was the best part of integrating with Starshipit, he made is so easy to join, to set up and was so quick to respond back to queries and concerns. The app is great and allows us to easily collate all our orders without inputting all the customer's details into a courier site. It has helped us save so much time!
This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems.
I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!
Australian based store here. We use a combination of international eparcel and domestic mypost business.
I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards.
I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful.
Thoroughly recommended.
We just moved to Starshipit and it has been the most amazing experience all due to one of their team members - Millie Whatuira. Mille from the Starshipit team was flawless. She had incredible customer service, and we were blown away by her support. We couldn't have done it without Mille and i couldn't recommend her enough if you're looking at moving to the platform. Thank you Millie!
Star Ship It has been an excellent integration tool to avoid double handling and save time in fulfilling orders from our Shopify website. Millie was an excellent and very efficient onboarding helper, always checking in on us.
I've been very impressed with Starshipit throughout our trial. We're still evaluating whether it meets our business needs. There are a few quirks and idiosyncracies, but it delivers probably 95% of what we need now and into the future.
The onboarding has been great, though. Holly has been able to answer questions about our specific needs and has been very responsive throughout.
So great to have a local shipping company! Great support, simple and quick to use for our team. 2 months on and the onboarding specialist still reaches out to ensure everything is running how it should. Love that we can automatically assign parcels to certain carriers. No extra costs for using our own couriers. Big thumbs up!