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This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.
We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend
This is an incredible app, we've wasted so much time in the past having to manually enter consignments into StarTrack & Australia Post (cut address info.. paste.. spelling check.. address check.. delayed pause for printout.. repeat), with StarShipIT we can print out dozens of consignments in less than a minute. The time we're saving is just amazing.
Big thanks to Neeraja and the team for all of the support getting us setup, the StarShipIT crew are awesome.
So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives
Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on support@starshipit.com for more information.
Such a fantastic app - so easy to navigate and the support team is amazing! My particular support has been incredible from the very beginning - nothing is ever to much! I look forward to learning more about how to maximise the entire app!
Hi There - Thanks so much for you kind words! I've shown the teams and we really appreciate it!
Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.
Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at support@starshipit.com. Thanks!
Amazing customer service and a very well made app!
We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution.
Thanks so much Anthony and Winston.
Great app and onboarding experience from Anthony - the team has been amazing and it has really changed our business in the fact we can spend less time processing orders and more time growing our company and brand :)
Would thoroughly recommend to anyone who is getting caught up every week in processing your orders. Will reduce your time spent enormously.
An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!
We have tried and tested sooooo many shipping integrations! What can we say, STARSHIPIT has resolved all of our issues and their support has been fantastic. Highly recommend to anyone that wants to SAVE HOURS AND HOURS OF TIME!!
Thanks for the review! We're sooo happy to hear its saving hours of time for you! Hopefully you'll be able to put that time to good use!