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This company had turned into a joke. Basic functionality doesn’t work, zero support, contact numbers that don’t exist, and impossible to get hold off.
Will be uninstalling as soon as I can find replacement. I would avoid at all costs.
Hello Green Genius, your feedback is really important to us. We're truly sorry to hear about the issues you encountered at the start. A few months on, we're really enjoyed working with you on a solution and look forward to continue our partnership. Let us know if we can be of further assistance at any point! Best regards, Team Starshipit
I thought by using this app it would accurately show our aus post rates, however I have found out the hard way. It doesn't include the full rate so it's not what you think the shipping price is. Do not download this app, there are other apps which show you the full rate. I checked in our eparcel account as well because I was confused why the pricing was different and it's because STARSHIPIT don't accurately show you the shipping rates. So misleading and waste of money!
Thanks for sharing your feedback. We're sorry for any inconvenience you experienced. Good news! You're now able to see the fuel surcharge for Australia Post shipments in Starshipit. You can easily enable it in the settings or reach out to us at support@startshipit.com if you need any assistance. Your input is valuable to us, and we'd love the chance to help you. Thank you!