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Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!
Such a useful program for shipping labels. Fast easy and efficient. The customer service is even better and always extremely helpful! Will continue to use. Very happy customer 5/5!
Great app! Very useful for us and quite easy too. The team is very reactive and always trying to help which is very valuable!
Currently have over 900 orders not writing back to shopify - seems to have a meltdown every Xmas with the volumes and breaks down. Every year for past 3 years someone in their team has manually updated my system so that the hundreds of orders show as fulfilled...but now no one knows how to do in Starshipit, so I am stuck myself working through 900 fulfilled orders from shopify that are showing as unfulfilled, individually checking each one has been delivered in starshipit - then marking as fulfilled in shopify - what everyone wants to do on a sunny sunday afternoon.
Hi Tuhi Stationary! It's been good to work with you on a resolution to the shipping emails and printing, having you back at getting orders out the door. If you ever need further assistance, or want help adding shipping margins for NZ Post, feel free to reach out to support@starshipit.com.
Warmest regards,
The Starshipit Support Team
We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team
Good system, has saved us a lot of time in order processing.
Thank you,
George
All the team at StarShipIT are always so helpful. The set up process is completed for you and staff is always on hand to quickly help with any issues or questions to do with the App. I would definitely recommend this App if you are looking for faster ways to package your parcels with very efficient help, always!
The customer service is fantastic, and the app really does do it all
Starshipit have been great to deal with, as we have migrated over from Shippit. They are better value and the team and support have been incredible. Can highly recommend, and we haven't even utilised all the functionality yet.
Thanks so much for the positive feedback - we're glad you're getting a lot of value out of our app. Wait until you start using everything the app has to offer! If you ever have any questions or further feedback, we love to talk directly to our customers; you can email us on support@starshipit.com. Have a great day!
This app is amazing, wish we had known about it from the beginning. It's saved us hours and hours of time. Not having to manually enter peoples addresses and weights into AusPost or Fastway etc... Fantastic to see an app developer that works with Australian and New Zealand couriers - finally! The new update that just came out has made the system super user friendly and easy to use. The customer support is awesome as well. Couldn't recommend this app more. Thanks!