Calificación general
4,1
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
20 de octubre de 2021

1. does NOT manage partial fulfilments, despite stating otherwise.
2. passes incorrect values to DHL express, resulting in incorrect duty/taxes
3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it"
4. do not use. use a competitor.

ALEMAIS
Australia
Más de 1 año usando la aplicación
6 de enero de 2023

Such a fantastic app - so easy to navigate and the support team is amazing! My particular support has been incredible from the very beginning - nothing is ever to much! I look forward to learning more about how to maximise the entire app!

AVRY JAMES LABEL
Australia
26 días usando la aplicación
Starshipit respondió 8 de enero de 2023

Hi There - Thanks so much for you kind words! I've shown the teams and we really appreciate it!

11 de junio de 2020

Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.

Eat Your Water
Australia
25 días usando la aplicación
Starshipit respondió 17 de junio de 2020

Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at support@starshipit.com. Thanks!

12 de junio de 2020

Took a while to find these guys but glad I did. Literally removed a stack of manual labour. We only work with AU POST and as far as I can tell these guys nail it in terms of integration. Also a very intuitive front end and program that allows customisation and control. Highly recommended for people who'd like a seemless way to automate orders into AU POST.

Comfy Koalas
Australia
21 días usando la aplicación
Starshipit respondió 17 de junio de 2020

Thanks so much for the review - we're glad that Starshipit works for your needs. If you ever need help with something, please drop us a line at support@starshipit.com - we're here to help!

28 de agosto de 2018

Amazing customer service and a very well made app!

We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution.

Thanks so much Anthony and Winston.

Orange Dog Limited
Nueva Zelanda
19 días usando la aplicación
5 de junio de 2018

Great app and onboarding experience from Anthony - the team has been amazing and it has really changed our business in the fact we can spend less time processing orders and more time growing our company and brand :)

Would thoroughly recommend to anyone who is getting caught up every week in processing your orders. Will reduce your time spent enormously.

Kulanikinis
Australia
14 días usando la aplicación
11 de mayo de 2021

An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!

Dance Mistress
Australia
14 días usando la aplicación
1 de agosto de 2021

Usually, I do not like to write negative reviews but we are having problems busy days. System slowing down or sometimes is not working at all. I am happy with the app but it is pretty slow sometimes, they really need to work for their servers!

Body Massager
Canadá
12 meses usando la aplicación
8 de mayo de 2018

An excellet program. We have used 3 different shipping softwares and while each has something slightly different to offer, StarShipIT is the most comprehensive with the most features. My only criticisms are the price (I think it needs to be about $10 less per month) and the lack of an SKU summary feature - makes picking multiple orders a bit time consuming compared to having an SKU summary.

Testseed
Australia
8 meses usando la aplicación
11 de junio de 2020

Amazing app! Takes a little bit of time to set up, but once you have taken the time to do this, it saves so much time! Seamless interface and very easy to use. Scott has also been incredibly helpful and answered all my questions immediately!

Kotomi Swim
Australia
8 días usando la aplicación
Starshipit respondió 17 de junio de 2020

Thanks so much for the awesome review - we've passed your comments onto Scott too. We're really happy that our app is saving you so much time. If you ever have any more questions or problems, please don't hesitate to get in touch again - support@starshipit.com. Thanks!