Avis (207)

Note globale
4,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
11 avril 2022

Incredible customer service! I was having trouble getting a few things set up and within 5 minutes was able to hop on a zoom call with Elyza who ran me through everything! She was so kind, accomodating and helpful! One of the best customer service experiences i've ever had! Don't make you speak to robots or wait on hold for hours! So happy with Starshipit and Elyza in particular!

maem disko
Australie
Environ un mois d’utilisation de l’application
Starshipit a répondu 9 juin 2022

Thanks so much for your feedback! We're so glad Elyza was able to help you out so well! Our team take such pride in our service to customers and this really goes to show what a difference it can make!

2 septembre 2017

We migrated from ShipStation to StarShipIT and have found the app very useful with additional features that are relevant for us. The support we received (particularly from Neeraja) has been extremely professional and responsive. Thank you once again and we look forward to working together!

Bhumi Organic Cotton
Australie
Environ un mois d’utilisation de l’application
9 octobre 2021

This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.

Gypsy 108
Australie
Environ un mois d’utilisation de l’application
21 mars 2023

Moving over to Starshipit has been seamless for our business. Integration with Shopify and our shipping carriers has made getting orders out so much easier. I have found the customer service team to be incredibly helpful, fixing any issues in a timely and easy to explain way.

Libby Haines Art
Australie
Environ un mois d’utilisation de l’application
Starshipit a répondu 21 mars 2023

Thank you so much for posting this feedback, we're happy you are finding the app helpful, we love helping retailers! We're here for you if you ever get stuck :)

8 octobre 2017

Very good product for our e-commerce business selling in Australia and overseas.

Have never had a technical fault with the software (other than infrequent occasions when the Australia Post data feed is interrupted by Australia Post beyond the control of StarShipit).

Exceptional, fast, knowledgeable customer support always available during business hours.

Pump Hair Products
Australie
Environ un mois d’utilisation de l’application
9 juin 2020

Very impressed with this app and the service provided. By a substantial margin the fastest (least mouse clicks needed) way to book in the courier, fulfill item and print labels. Very thankful to have found this product.

NAMELY CO
Australie
Environ un mois d’utilisation de l’application
Starshipit a répondu 17 juin 2020

Hi there! It's awesome to hear that our software is helping you to get orders out your doors faster and more efficiently. Let us know if you have any questions or problems in the future - support@starshipit.com. Thanks!

Modifié le 3 mai 2021

This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.

My Dearest
Australie
Environ un mois d’utilisation de l’application
Modifié le 16 mars 2021

We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend

PPE Tech
Australie
30 jours d’utilisation de l’application
23 octobre 2017

This is an incredible app, we've wasted so much time in the past having to manually enter consignments into StarTrack & Australia Post (cut address info.. paste.. spelling check.. address check.. delayed pause for printout.. repeat), with StarShipIT we can print out dozens of consignments in less than a minute. The time we're saving is just amazing.

Big thanks to Neeraja and the team for all of the support getting us setup, the StarShipIT crew are awesome.

Westbrothers
Australie
29 jours d’utilisation de l’application
1 août 2023

So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives

Lolli Wraps
Australie
28 jours d’utilisation de l’application
Starshipit a répondu 3 septembre 2023

Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on support@starshipit.com for more information.