Avis (213)

Note globale
4,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
20 octobre 2021

1. does NOT manage partial fulfilments, despite stating otherwise.
2. passes incorrect values to DHL express, resulting in incorrect duty/taxes
3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it"
4. do not use. use a competitor.

ALEMAIS
Australie
Plus d'un an d’utilisation de l’application
7 février 2023

I thought by using this app it would accurately show our aus post rates, however I have found out the hard way. It doesn't include the full rate so it's not what you think the shipping price is. Do not download this app, there are other apps which show you the full rate. I checked in our eparcel account as well because I was confused why the pricing was different and it's because STARSHIPIT don't accurately show you the shipping rates. So misleading and waste of money!

Neoprene Bags
Australie
3 mois d’utilisation de l’application
Starshipit a répondu 11 juillet 2023

Thanks for sharing your feedback. We're sorry for any inconvenience you experienced. Good news! You're now able to see the fuel surcharge for Australia Post shipments in Starshipit. You can easily enable it in the settings or reach out to us at support@startshipit.com if you need any assistance. Your input is valuable to us, and we'd love the chance to help you. Thank you!