评论 (197)

整体评分
4.3
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 0% 的评分是 3 星
  • 3% 的评分是 2 星
  • 6% 的评分是 1 星
2020年9月16日

I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system.
Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)

URBAN VAPE SHOP NZ
新西兰
2年多 人在使用应用
2020年6月12日

Great integration + Customer service which is the most important.
Don't look elsewhere, this is it. Stop searching for alternatives, i'm telling you just message them. You will understand straight away what i'm talking about.

The Beer Snorkel™
澳大利亚
2年多 人在使用应用
Starshipit已回复 2020年6月17日

Thanks so much for the awesome review - we're glad you're getting a lot out of our software. If you ever have any problems or questions, please don't hesitate to get in touch. Thanks!

2021年4月7日

Great company to deal with. Scott has been amazing helping us get Starshipit integrated with our Cin7 and Shopify platforms. Starshipit is saving us a huge amount of time with shipping data entry. Highly recommended!

Layer'd
澳大利亚
大约2年 人在使用应用
编辑时间:2022年5月3日

Ive had a great experience using starhipit until recently.
I change warehouse location and had to make the new location the parent account. Orders are not importing since then and I still don't have a resolution weeks later. They tell me to contact shopify even though starshipit is the problem this has now been resolved - im happy with the app and customer service received over the phone

ProHorse
澳大利亚
大约2年 人在使用应用
Starshipit已回复 2022年6月9日

Glad we were able to get to the bottom of your issue and get it resolved for you! Thanks so much for the review!

2021年8月4日

Scott at Starshipit got straight onto our wants and needs and assisted me setting our account up in no time. We're amazed at the simplicity of the app into our Shopify account. I literally had an order come in the other day, selected the order and printed the shipping label, packaged the item and placed the package in my pick up box. All in all I would say this took 5 mins and most of that time was packaging the sold item. Great plug in and excellent customer service.

TRI-FIT Athletic
澳大利亚
大约2年 人在使用应用
2023年3月5日

The app is creating a lot of manual work on our end due to an important "write back" feature no longer working reliably. Instead of addressing this problem and creating a workaround or developing a solution - their customer service continues to provide me with the same lame answer for several weeks now. First they failed to inform their paying customers that newly implemented limitations by Shopify might cause their software to no longer perform the way it used. This in itself is pretty terrible customer experience. Second they are not interested in working on a solution but keep sending me a copy & paste template advising of all the steps I now need to undertake on my end to fix this issue. Seriously?

Petz Park
澳大利亚
大约2年 人在使用应用
Starshipit已回复 2023年7月11日

Thank you for sharing your feedback. We apologise for any inconvenience. Our customer support team has been notified and are following up with you regarding this matter. Our team are actively working on finding a reliable workaround. We appreciate your patience and understanding.

2019年12月27日

We live in Australia and we have tried many apps to work in with Australia Post. This is by far the best. The support team go far and beyond if you are ever confused or if you have accidentally changed a setting they will happily work out what you did wrong,

BK8 Outfitters
澳大利亚
大约2年 人在使用应用
2017年8月23日

Amazing software! This has saved us so much time. Integrated seamlessly with excellent support. Couldn't recommend this app enough.

We Are Likewise
澳大利亚
大约2年 人在使用应用
2022年8月25日

!!WARNING!! NEW ZEALAND BUSINESSES BEWARE. COUNTLESS SUPPORT CASES, PHONE CALLS AND WELL OVER A HUNDRED SUPPORT EMAILS. DO NOT INSTALL THIS APP!!

Natures Therapeutics
新西兰
大约2年 人在使用应用
Starshipit已回复 2022年9月21日

Hi there,

Really sorry to hear about your experience. I know the team have reached out and a working on a solution for you.

Thanks,
GL.

2022年11月28日

I have been loving using Starshipit and so glad I made the decision to sign up. It has saved me so much time with shipping my parcels each day and the service has been outstanding! Thank you.

Mothers Mylk
澳大利亚
大约2年 人在使用应用
Starshipit已回复 2022年11月29日

Thanks so much for your review - We're so glad to hear you've been loving it!