Overall rating
4.2
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, time-saving features, and seamless integration with various platforms and shipping providers. It's praised for handling high volumes of orders, offering customization options, and providing automatic tracking numbers. The app's customer service is noted for its quick response and helpfulness. It has also been beneficial in reducing delivery errors, offering live shipping rates, and boosting sales.

October 27, 2022

This app has been great for bulk downloading & printing shipping labels, editing order details & giving us dynamic checkout rates based on parcel size/delivery location. Plus, support has been great.

Heinz to Home Australia
Australia
7 months using the app
Starshipit replied November 29, 2022

Thanks so much for your review - We're so happy you're making full use of our features and the team have been so helpful!

August 1, 2017

Starshipit has been a great time saving change for me .
Going from a CSV Import set up to the simplicity of Starshipit has proven to be working well for me so far .
I would recommend it for anyone currently still using CSV import style labelling system.

Beau Hudson
Australia
7 months using the app
February 20, 2017

Great app love it! It saves us hours per day.
The support has been extra helpful to get us all up and running in on time!

Core Trainer
Australia
7 months using the app
February 20, 2019

Very helpful and quick customer service whenever I had any queries. A great app for calculated shipping rates. Thanks!

Welcome Organics
Australia
6 months using the app
September 23, 2019

I used StarShip It to manage all my shipments from two stores. The system is brilliant. Easy to use. Intuitive. And the support from the StarShipIT team is excellent. I don't feel I'm alone when tackling shipping issues. I feel like I have a support team which is important when it's one person running the business.

The Emotional Culture Deck
New Zealand
5 months using the app
May 22, 2018

Great support from Anthony and useful app!

Kookai
Australia
5 months using the app
October 11, 2022

Our small business decided to upgrade to starship it approximately 6 months ago - and we are loving it so far! It has simplified so much of what we do in our warehouse when it comes to our online store. And Elyza, our starshipit contact has been amazing! She could not have been more helpful through the process of setting us up, and still today is ready to answer any questions we fire at her. Amazing company to deal with in terms of communication and support! We appreciate you Elyza!

OTTWAY
Australia
5 months using the app
Starshipit replied October 17, 2022

Thanks so much for your review! Elyza will be thrilled to see what you've said here!

March 16, 2023

Starshipit has made our shipping processes so much quicker and easier! We couldn't recommend it enough. We've had no issues with the platform, and the customer service team are quick to respond and super helpful :)

Fling Cocktails
New Zealand
5 months using the app
Starshipit replied March 21, 2023

Thanks for taking the time to post feedback! We are glad to hear the team have been helpful and quick to respond :)

July 5, 2021

Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.

Aquadash
Australia
5 months using the app
May 20, 2021

the best app on the platform, excellent service and also easy use app It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit

Comedonescare
United Kingdom
5 months using the app