Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient shipping automation. It integrates smoothly with various platforms, automating tracking communications, providing tracking numbers, and correcting addresses. Merchants report fewer shipping errors and increased sales due to live shipping rates. The app's customer service is noted for its quick responses and helpful assistance, making it a valuable tool for streamlining shipping processes and enhancing customer service.

June 9, 2020

Very impressed with this app and the service provided. By a substantial margin the fastest (least mouse clicks needed) way to book in the courier, fulfill item and print labels. Very thankful to have found this product.

NAMELY CO
Australia
About 1 month using the app
Starshipit replied June 17, 2020

Hi there! It's awesome to hear that our software is helping you to get orders out your doors faster and more efficiently. Let us know if you have any questions or problems in the future - support@starshipit.com. Thanks!

Edited May 3, 2021

This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.

My Dearest
Australia
About 1 month using the app
May 24, 2018

StarShipIt is a great app!

We had issues with our first logistics app and when we moved over to StarShipIt the team were very helpful in setting us up and making sure everything ran smoothly.

Since we have been up and running the app has been a breeze to use. No glitches and any question I have had, has been resolved very quickly through support. Highly recommend!

Sipp Instant
Australia
About 1 month using the app
Edited March 16, 2021

We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend

PPE Tech
Australia
30 days using the app
October 23, 2017

This is an incredible app, we've wasted so much time in the past having to manually enter consignments into StarTrack & Australia Post (cut address info.. paste.. spelling check.. address check.. delayed pause for printout.. repeat), with StarShipIT we can print out dozens of consignments in less than a minute. The time we're saving is just amazing.

Big thanks to Neeraja and the team for all of the support getting us setup, the StarShipIT crew are awesome.

Westbrothers
Australia
29 days using the app
January 6, 2023

Such a fantastic app - so easy to navigate and the support team is amazing! My particular support has been incredible from the very beginning - nothing is ever to much! I look forward to learning more about how to maximise the entire app!

AVRY JAMES LABEL
Australia
26 days using the app
Starshipit replied January 8, 2023

Hi There - Thanks so much for you kind words! I've shown the teams and we really appreciate it!

June 11, 2020

Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.

Eat Your Water
Australia
25 days using the app
Starshipit replied June 17, 2020

Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at support@starshipit.com. Thanks!

June 12, 2020

Took a while to find these guys but glad I did. Literally removed a stack of manual labour. We only work with AU POST and as far as I can tell these guys nail it in terms of integration. Also a very intuitive front end and program that allows customisation and control. Highly recommended for people who'd like a seemless way to automate orders into AU POST.

Comfy Koalas
Australia
21 days using the app
Starshipit replied June 17, 2020

Thanks so much for the review - we're glad that Starshipit works for your needs. If you ever need help with something, please drop us a line at support@starshipit.com - we're here to help!

August 28, 2018

Amazing customer service and a very well made app!

We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution.

Thanks so much Anthony and Winston.

Orange Dog Limited
New Zealand
19 days using the app
June 5, 2018

Great app and onboarding experience from Anthony - the team has been amazing and it has really changed our business in the fact we can spend less time processing orders and more time growing our company and brand :)

Would thoroughly recommend to anyone who is getting caught up every week in processing your orders. Will reduce your time spent enormously.

Kulanikinis
Australia
14 days using the app