Reviews (207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.
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Starshipit has saved us sooo much time! It's easy to set up and there's really good support available. Thanks Ron for getting us set up and helping along the way! Highly recommend.
Hi Team Kuwaii, We're so pleased to hear you enjoy using the app and talking to our support team. We'll pass your compliments onto Ron. Thanks for leaving such a glowing review!
Best regards, Team Starshipit
We've used Starshipit for a few months and it seems to be pretty good once you get used to it. It has integrated our Auspost, Etsy and Xero orders well. We also found there were several outages in peak trading months which stopped us from packing orders but it seemed to get resolved quickly each time.
It's quite a bit more expensive than other similar platforms so I tested this software last due to this reason.
Setting up and using starshipit has been so easy - and i am not confident with technology!!
Ron from starshipit has really gone above and beyond to support me and has made the whole process super easy.
Highly recommend!
I've had a dreadful experience. They asked me for a 5-star review before the software was even set up correctly (It's still not).
Slow response times with customer support, make sure you look at all options before signing up.
Hi Marty, sorry to hear we got the wrong end of the stick when asking for the review at first. We hope the team have been able to help you out further since you left this review and have provided the level of service you expect and we pride ourselves on. Please let us know if there is anything else we can help out with. Sincerely, Team Starshipit
This company had turned into a joke. Basic functionality doesn’t work, zero support, contact numbers that don’t exist, and impossible to get hold off.
Will be uninstalling as soon as I can find replacement. I would avoid at all costs.
Hello Green Genius, your feedback is really important to us. We're truly sorry to hear about the issues you encountered at the start. A few months on, we're really enjoyed working with you on a solution and look forward to continue our partnership. Let us know if we can be of further assistance at any point! Best regards, Team Starshipit
Could not recommend this app enough! It saves countless hours with e-parcel and integrates perfectly with a bit of help from the very supportive team!
Fantastic service from a great team. They totally automated our warehouse process using their very easy to use Ship It app. They've saved us not only time but more importantly improved our customer services to our web customers.
StarShipIt is a great app!
We had issues with our first logistics app and when we moved over to StarShipIt the team were very helpful in setting us up and making sure everything ran smoothly.
Since we have been up and running the app has been a breeze to use. No glitches and any question I have had, has been resolved very quickly through support. Highly recommend!
Saves hours creating individual labels for each order. Wish I found the app earlier. Will never go back
Great app, Keeps a simple process/workflow simple. The app works brilliantly doing everything you want it to do with a logical workflow, but the best thing is the customer service. A standout in this regard.
Currently we use Aus Post eParcel, and it integrates perfectly. We are about to add DHL International and they have been excellent.
No negative aspects (hence this review!).