Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 28, 2021

This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.

PokeRand
United Kingdom
Time spent using app: 4 months
Edited January 11, 2021

We have been using the app for about 5 months now and cannot fault it. The initial setup (with the help of the starship it staff ) can be as detailed or simple as you choose. Once set up (depending on your settings), it literally is, one click to print and manifest and just wait for the courier.
I have tried other cheaper alternatives but they didn't have the same flexibility. From our perspective, pricing is competitive, if not cheaper, for the service offered. One final mention..the support team are fantastic.

The Comfort Mama
Australia
Time spent using app: 5 months
December 8, 2020

Thrilled to have found an app that saves me so much time, the integration of Etsy and shopify - plus all the shipping providers I use is fantastic. Amazing customer support and easy to install and learn.

PetHaus
Australia
Time spent using app: 8 months
November 5, 2020

StarShipIt has helped us save so time on shipping orders. What used to take up to an hour only takes a few minutes now. They are super helpful with onboarding and training and they are happy to help with integrating any shipping provider you currently use. The interface is easy to use and there are many options for customizing it to make things even easier for your store. Definitely consider using StarshipIt if you are looking to upgrade the way you process and ship orders.

Shifting Worlds
Australia
Time spent using app: Over 2 years
October 21, 2020

Starshipit really helped us streamline both our Domestic and International Shipping processes and procedures in-house. Not only did Integrating Starshipit allow us to continue providing seamless customer experience but, importantly, the service helped us create more time in-house for us to focus on those things we do best. Really looking forward to their future integrations with other Shipping providers.

aus-moanabikini
Australia
Time spent using app: 2 months
October 13, 2020

We've really enjoyed using Starshipit. Before we were manually entering customer's shipping details into our courier's system. Now Starshipit automatically integrates our Shopify platform with our couriers, saving us heaps of time. We've also enjoyed the little added features, such as correcting incorrect addresses, a personalised tracking page and sending rules.

Copperline Australia
Australia
Time spent using app: Over 2 years
September 16, 2020

I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system.
Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)

URBAN VAPE SHOP NZ
New Zealand
Time spent using app: Over 2 years
September 9, 2020

We love Star Ship It!
Anthony was so helpful with our onboarding. We had 2 online meetings with him as well as numerous support tickets and he was always so quick to help.
Every time I have had an inquiry after onboarding the whole support team has been very quick to respond and are always so helpful.

The app has saved us so much money and time in postage as well.

KOBOMO
Australia
Time spent using app: 2 months
August 31, 2020

Super simple to use on a day-to-day basis.
We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover.
No hesitation in recommending this app.

Peaceful Hooligan
United Kingdom
Time spent using app: 3 months
August 20, 2020

Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get.
The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.

Soko & Co
Australia
Time spent using app: About 2 months