Overall rating
4.2
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, time-saving features, and seamless integration with various platforms and shipping providers. It's praised for handling high volumes of orders, offering customization options, and providing automatic tracking numbers. The app's customer service is noted for its quick response and helpfulness. It has also been beneficial in reducing delivery errors, offering live shipping rates, and boosting sales.

May 10, 2018

Fabulous service with easy to understand instructions. Anthony was very patient and explained all the information we needed to know. Shipit is very user friendly and the support they offer is excellent.
Highly recommend using this program for the ease and simple features.

Cherrie Baby
Australia
Almost 2 years using the app
October 27, 2021

Great company and very efficient app! Any concerns were addressed promptly, and the team at StarShipIt actually takes the time to check in to see how everything's going. Highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
Almost 2 years using the app
October 2, 2016

Works well for us :) Support has been great to fix up any issues that we ran across (unmanifested items) - usually get back to us within 24-48 hours!

Thankyou Life Changing Goods
Australia
Almost 2 years using the app
June 20, 2018

Absolutely love this APP! I would spend hours each day manually entering label information - now I can print all my labels with a simple click of a button!

The team, especially Anthony who was my point of contact was SOOO helpful.

He helped me customise everything so that the app would run seamlessly with my Shopify store!

I recommend this app 110% and couldn't imaging running my store any other way now!

Isidorathelabel
Australia
Almost 2 years using the app
June 28, 2018

Amazing app! Everything is automated and has helped me save so much time printing labels and updating tracking. Highly recommnd for anyone looking to streamline their packing processes.

Isabellaashleigh
Australia
Almost 2 years using the app
Edited December 20, 2017

We started an online business in October 2017 and StarShipit were selected as our preferred fulfilment program as they have some great features that woould save us heaps of time. The team were available through our set-up process, particularly Neeraja, who walked me through how the system works and talks with Shopify plus Carrier integrations, checkout rates, API set-up and custom tracking page.

These are smart guys with great knowledge and know-how and are always available to assist when I needed them. THIS is service and an excellent one at that!

I would definitely recommend using them and feel free to call them first and ask specific questions about how you want your business to fulfil orders. I guarantee they have solutions.

Happy fulfilling.

Kyri Christodoulou - Operations Director at emperorchampagne.com.au

Emperor Online
Australia
Almost 2 years using the app
July 18, 2017

Imagine this, for a moment… Two toddlers, 3 large crates of parcels, and a slow moving queue at the Post Office - twice a day! Now throw in printing off addresses individually and fulfilling all shipped orders individually too (trying to get more than 8 number and letter combos right in a row as the kids pull at you because they’re bored). This was life before StarShipIT.

Now there’s no more queues at the post office or double handling of data, and all our tracking status comms with customers are automated. Plus, with the new feature where we can brand the tracking pages - the integration with our Shopify store just become even more seamless.

In a nutshell? StarShipIT is a lifesaver.

Arlo And Co
Australia
Over 1 year using the app
September 4, 2017

Great app, easy install and support team (Neeraja Janappareddy) has been very efficient and effective. This has saved our business huge amounts of time and time is money, highly recommend for online stores doing larger volumes.

Rhythm 7
Australia
Over 1 year using the app
February 15, 2021

The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)

Aulieude
Australia
Over 1 year using the app
May 22, 2018

Star Ship It is a good user friendly app with great support.

Viking Liftwear
Australia
Over 1 year using the app