Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with multiple shipping carriers. It automates tasks like label creation, order fulfillment, and customer communication, saving significant time. Features like bulk downloading of shipping labels, editing order details, and dynamic checkout rates are particularly valued. The app's customer service is responsive, especially during setup. Additional capabilities include correcting incorrect addresses and providing a personalized tracking page. Some merchants report improved sales and customer service due to the app. It's suitable for businesses of all sizes.

September 19, 2019

Great app! Easy to install, easy to use. Saves us heaps of time by batching labels for each carrier. Highly recommended

Pete
infectious.com.au

Infectious Clothing Company
Australia
Over 2 years using the app
May 1, 2018

Very useful and simple to operate once you get used to it which doesn't take long, plus there's so much great customer support to get you going or if you have any questions down the track they are always there for you. It's great to have the info needed from different shipping companies combined into the one single app, and all the customer info is there automatically so you click a few things and you have your labels.

Missy Name Necklace
Australia
About 5 years using the app
July 18, 2018

What a fantastic app for the Australian market. Live shipping rates from Australia Post which have increased sales, streamlined packing, and saved me hours everyday. It's even reduced tracking enquires by at least 90%. It's totally worth the cost each month. The support from Anthony was fantastic. He continued to follow up, he ran through a web demonstration, worked through all the settings with me, and even set up my new thermal printer for me to ensure everything was working the way it should. Now I just click and it prints. It integrates perfectly with Australia Post and Shopify. No issues so far and I've shipped over 80+ orders already.

Ippico
Australia
Over 4 years using the app
February 17, 2020

Anthony at Starshipit helped us onboard and gave us our training session. Looks like a great app and he really explained everything amazingly well and took the time to check and set many of the variables up for us. Great job - thanks Anthony!

The Coffee Company
Australia
Over 1 year using the app
Starshipit replied April 1, 2020

Hi! Thanks so much for the five-star feedback - we really appreciate it. I've passed your glowing report onto Anthony and the rest of our support team - they love to hear good stories from happy customers! All the best with your business!

August 17, 2021

I use this to print shipping labels for my online fashion store. I was still previously hand writing on my satchels so this has been a game changer in our work flow! It does half the work for me, love it!

Keeley Maree
Australia
About 1 month using the app
June 17, 2021

We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.

Protrek
Australia
2 months using the app
May 8, 2018

I would give these guys 10 out of the stars if I could.

I have seen them bringing out more and more features over the years I have been using them, making the app more responsive, faster and easier to use.

If you are looking to automate your workflow you need to have starshipit.

Also the support is second to none, out of all the apps I use on Shopify I use this one multiple times per day.

Before it was a nightmare with spreadsheets and the like, install in now.

Vitamins Co Nz
New Zealand
Almost 4 years using the app
November 13, 2017

Incredible app! Has saved us so much time when it comes to shipping orders.

Would highly recommend!

Tj Swim
Australia
Almost 5 years using the app
Edited January 11, 2021

We have been using the app for about 5 months now and cannot fault it. The initial setup (with the help of the starship it staff ) can be as detailed or simple as you choose. Once set up (depending on your settings), it literally is, one click to print and manifest and just wait for the courier.
I have tried other cheaper alternatives but they didn't have the same flexibility. From our perspective, pricing is competitive, if not cheaper, for the service offered. One final mention..the support team are fantastic.

The Comfort Mama
Australia
5 months using the app
January 28, 2021

This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.

PokeRand
United Kingdom
4 months using the app